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  1. US
  2. VA
  3. Hampton
Classic Hampton Auto Mall
Classic Hampton Auto Mall
Classic Hampton Auto Mall
Classic Hampton Auto Mall

Classic Hampton Auto Mall

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2712 Neil Armstrong Pkwy Suite 102, Hampton, VA 23666, USA Get Directions
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ABOUT   Services Excellence Summary

We at Classic Hampton Auto Mall are devoted to meeting the distinct needs of each of our customers. Our dealerships understand that high expectations are placed on you. We thrive on surpassing those standards and exceeding your expectations. Our goal is to show our commitment to excellence. Our dealership has a large selection of used cars available, including models from Mercedes-Benz, Hyundai, Genesis, and Audi, all of which are high-quality vehicles. The finance department, staffed by experienced finance professionals, works with lenders to ensure that you get the best loan or lease. It's quick, easy, and transparent. We are committed to you long after you've completed your purchase. The professional technicians at our service center have the expertise and technology necessary to handle all types of maintenance and repairs. We also carry a large supply of authentic parts to keep your vehicle in top condition.

 

SUMMARY   Reviews Summary

Both brands' sales and service staff are outstanding, especially Audi and Mercedes-Benz. Excellent customer service, no pushy salespeople, and a very informative environment when deciding on upgrades. Staff members retain the chain's old customer service reputation, and the business is now characterized by a positive atmosphere and competence. Mr. Lawson is mentioned in particular as a good contact person. Timely service delivery is also emphasized, even when it seems that the business is understaffed. Overall, the reviews recommend the dealership for a pleasant car-buying process. The sales and service personnel are the primary influencers, and they show that customers' needs are the main priority in the automotive industry. Customers feel welcome and comfortable and are treated as equals. The service staff also assist with explaining service options, vehicles, finance, and trade-in process completion, which is commendable.车2029

 

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Pros & Cons

PROS
recommend (2)
great customer s ... (2)
always polite (1)
service was grea ... (1)
helpful and know ... (1)
knowledgeable st ... (1)
very helpful (1)
clean and comfor ... (1)
very friendly (1)
service is good (1)
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Cons
horrible (3)
poor customer se ... (2)
waste of time (2)
very disappointe ... (1)
no response (1)
expensive (1)
bad experience (1)
not recommend (1)
would not recomm ... (1)
not a good exper ... (1)
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Classic Hampton Auto Mall Reviews: 103. Average Rating: 3.7

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