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Review Keywords Analysis

  1. US
  2. VA
  3. Hampton
Classic Toyota Hampton
Classic Toyota Hampton
Classic Toyota Hampton
Classic Toyota Hampton

Classic Toyota Hampton

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Open 9:00 AM-8:00 PM now
2301 W Mercury Blvd, Hampton, VA 23666, USA Get Directions
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ABOUT   Services Excellence Summary

Welcome to Classic Toyota Hampton. Our Hampton dealership has just what you need at a price you can afford. You will see a variety of new Toyota models when you visit our dealership. We also have a wide range of used vehicles that can provide you with great deals. Our experienced finance team is also available to assist you in obtaining competitive leasing or financing options, no matter which vehicle you pick. The Toyota Service Department in Hampton will help you with car repairs and maintenance. We do anything from engine and transmission service to oil changes, filter replacements, and powertrain and drivetrain maintenance. You may schedule an appointment for a service trial or purchase parts to complete your own auto maintenance and repair.

 

SUMMARY   Reviews Summary

Classic Toyota of Hampton has several dedicated employees that consistently provide excellent customer service. The more commonly mentioned name is Josh Dennis, a sales consultant, who many praise for his friendliness, professionalism, and effortless purchase process. Another frequently cited employee is Brittinie, a service advisor, whose helpfulness and efficiency customers greatly appreciate. These two employees and the rest of the staff who go over and above the call of duty to make customers feel comfortable and taken care of have given the business many five star and very happy reviews. A number of reviews mentioned individuals by name (Britinie, Josh) who had provided them with exceptional service and even assisted them in out-of-the-ordinary circumstances. The employees take time to understand the individual circumstances of their customers and do whatever it takes to make sure they have a positive experience when they buy their next car or come in for service. This clearly shows that customers are the top priority for Classic Toyota. Customers, both first-time and repeat vehicle buyers, all report a high level of satisfaction and express their appreciation.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
great experience ... (5)
helped me (4)
great service (3)
feel comfortable ... (2)
extremely helpfu ... (2)
fantastic servic ... (2)
very happy (2)
highly recommend ... (1)
super knowledgea ... (1)
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Cons
slow (2)
rude (2)
disappointed (2)
not worth (1)
irresponsible (1)
unprofessional (1)
they are rude (1)
expensive (1)
poor experience (1)
Classic Toyota Hampton Reviews: 102. Average Rating: 4.2
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