Client Testimonials: 1. Seth is an excellent attorney. He communicated well with me about my case and seemed genuinely committed to getting the best possible outcome for me. He worked hard to get my case settled outside of court (which greatly reduced stress during this difficult time), and I thank him and every person in the Burnette and Williams office for their help. I hope I never need this type of help again, but if I do, I know where to go.2. Seth is an excellent attorney. He communicated well with me about my case and seemed genuinely committed to getting the best possible outcome for me. He worked hard to get my case settled outside of court (which greatly reduced stress during this difficult time), and I thank him and every person in the Burnette and Williams office for their help. I hope I never need this type of help again, but if I do, I know where to go.3. The best decision I made.4. The best decision I made.5. I didn't enter the building. I don't know if they had a ramp. No handicap access. How do they meet with you if you can't do a flight of stairs and they don't have a first-floor conference room?6. I didn't enter the building. I don't know if they had a ramp. No handicap access. How do they meet with you if you can't do a flight of stairs and they don't have a first-floor conference room?7. I was more than pleased with my experience with Burnett & Williams. They spent a lot of time with me, clarified the entire insurance process and what to expect from each, and eased my fears. I wholeheartedly recommend this firm.8. I was more than pleased with my experience with Burnett & Williams. They spent a lot of time with me, clarified the entire insurance process and what to expect from each, and eased my fears. I wholeheartedly recommend this firm.9. I am extremely satisfied with Burnett & Williams handling my car accident case. From the beginning, their professionalism, responsiveness, and care for my situation were top-notch. Every part of the process was explained to me, and I was continually updated. Their diligent efforts and knowledge led to a successful conclusion to my case. I highly recommend Burnett & Williams to anyone in need of a committed, knowledgeable accident lawyer.10. I am extremely satisfied with Burnett & Williams handling my car accident case. From the beginning, their professionalism, responsiveness, and care for my situation were top-notch. Every part of the process was explained to me, and I was continually updated. Their diligent efforts and knowledge led to a successful conclusion to my case. I highly recommend Burnett & Williams to anyone in need of a committed, knowledgeable accident lawyer.11. I was able to obtain justice without financial stress due to the contingency fee structure. This was when I had high medical expenses and was unable to work because my injuries were so severe.12. I was able to obtain justice without financial stress due to the contingency fee structure. This was when I had high medical expenses and was unable to work because my injuries were so severe.13. They included the therapy my emotional injuries from a dog bite required, in addition to my physical trauma!14. They included the therapy my emotional injuries from a dog bite required, in addition to my physical trauma!15. I spoke with Marcela, the intake specialist, and had to provide the same information twice in a single call, such as my email and phone number. She said someone would contact me for a consultation. On the call, she said that somebody would get back to me for the consultation.
I got a canned email two days later saying they couldn't help because I live in West Virginia, but I live down the street from them in NoVA.
So, I gave them the benefit of the doubt and asked them to reconsider by including my information again (in case Marcela had mixed that up, too). No response.
A perfect review for them? Hardly.