Lack of communication. Poor follow-up. No accountability for work agreed to. And their sales force continues to be a revolving door. There are competitors to BR, I suggest you seek their offers. Avoid BR before you make a mistake like I did.
We had the pleasure of meeting our solar consultant Mr. Robert Karetny this past October. He was incredible every step of the way. Our system was installed in less then a month and Robert was right there with us. He’s part of our family now! What a enjoyable experience