Great customer serviceFriendly staffHelpful staffGreat dealsOutstanding finance managerQuick turnaroundQuick and efficientSupportive during purchaseExcellent communicationT-shirt after purchase
About this business
For more than 30 years, Your Kar Company has been a family-owned and operated dealership. Our reputation is excellent, and our overhead is low, allowing us to offer quality vehicles at a discount. The Better Business Bureau accredits us, and we are proud members of NIADA VIADA and the Navy League. We offer programs to suit everyone through Federal Credit Union Bank's First Time Buyer, Second Car, and Credit Reestablishing options. A good or bad credit rating, slow score, past repossessions, medical debts, bankruptcy discharged, and judgments do not matter. Everyone is accepted! All Branches and ALL Ranks will be pre-approved with no money down*. Our Military and Civilian Personnel are treated with integrity, loyalty, and honesty. You are more than a customer; you are family. Se habla Espanol. We accept any type of vehicle as payment. We Buy Cars. We provide a free courtesy car to and from our office. Call your Instant Approval today or Apply Online @ www.yourkarcompany.com
Reviews Summary
The reviews emphasize the excellent experience secured by both past and first-time clients at the dealership. Almost all applaud the fast, hands-on assistance given by specific reps like Tree and issues relating to them. They also talk about the helpful customer culture. They also say that the clients are impressed by the professional service and how quick they are. Many clients highlight the employees and support in the final stages of buying. A financial officer, Anthony, is mentioned to have been approachable and he supported the customers through the financing process. The customers suggest online car buyers looking for outstanding customer service as it has long terms and generally has the same efficiency. This report reveals that shoppers buying cars alongside the mentioned workers and the dealership are satisfied. So, Your Kar company has an attractive environment, according to their clients, especially for Tre Anothony's support.
Frequently asked questions
7 questions
What do Your Kar Company clients say about their experience?
Clients frequently praise the friendly and helpful staff, particularly mentioning Trevino and Anthony for their exceptional service. Many highlight the quick and efficient buying process, with several stating it was their best car buying experience ever.
Does Your Kar Company Inc offer assistance for first-time buyers in Norfolk?
Yes, they provide tailored financing options for first-time buyers, including loan application assistance and payment plan setup. Reviewers appreciate the team's support throughout the process, making it easier for newcomers to secure a vehicle.
What services does Your Kar Company Inc provide?
They offer Car Sales (Sedans, SUVs, Trucks), Vehicle Financing (Loan Application Assistance, Payment Plan Setup, Refinancing Options), and Customer Service (Consultation, Post-Sale Support, Complaint Resolution). This wide range ensures comprehensive support for car buyers.
What are the operating hours for Your Kar Company Inc?
Their hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: Closed.
Can I get financing options if I have bad credit at Your Kar Company?
Yes, they accept all applications regardless of credit history, including past repossessions and bankruptcies. Reviewers commend the dealership for their commitment to helping clients with various financial situations.
How does the team at Your Kar Company handle customer service?
The team is noted for their thorough post-sale support and complaint resolution, ensuring customers feel valued long after their purchase. Many reviews highlight the team's dedication to customer satisfaction.