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  1. US
  2. VA
  3. Richmond
ADI Global Distribution - Richmond

ADI Global Distribution - Richmond

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2237-41 Dabney Rd, Richmond, VA 23230, USA Get Directions
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ABOUT   Services Excellence Summary

ADI Global Distribution in Richmond, VA, is the leading security, AV, and low voltage product distributor in the industry. ADI is the largest global distributor for security, AV, and low voltage products. Contractors, installers, and dealers have relied on ADI to deliver the products, solutions, and knowledge they need for their projects for over 25 years. In addition to our offerings, we provide value-added services such as training. We carry several product categories like Smart Home, Fire, Video Surveillance, Surveillance, Fire, and Commercial AV, Data Communications, and Networking. We have also always offered fast-paced, secure deliveries, same-day at some locations and quick branch pickup. ADI provides daily support from our expert staff, such as technical advice on any product or an individual project and project registrations to help customers get more bids. Additionally, our resources can help with complete system design for large installations or larger projects. Training and seminars are held year-round to help customers achieve their goals. The ADI Expo Series is the best -training and most extensive training and product event in the industry.

 

SUMMARY   Reviews Summary

Richmond Security’s customers have high praise for ADI, its main supplier of low voltage access control products. According to the reviews, effective customer service is one of their strong points. The company's staff are praised for selling factors that are essential for their customers to place stamina interest and loyalty. All the customers who wrote reviews were also satisfied with the excellent management that was demonstrated. One of the clients is quoted stating that they have all the products and services that are needed. Another client is happy to get the same-day delivery. Stock concerns are also handled well and the place is to explore a vast range of variety. The work team is also amicable, and every client is assured of a good reception. Prices, too, are fair, and Richmond Security’s customers have favorable terms for their employees. Apart from high-quality service and a wide variety of products, ADI also does stocking. Many customers choose the company because they have new equipment. Moreover, Customer service is remarkable in that the desire to celebrate customer and supplier into a healthy, profitable, and long-term relationship. The company is structured in a way that every customer is given ample time and attention to; therefore, they satisfy the competition fit in the market. The signals that the work team is on par with the exceptional training and learning opportunities available. In conclusion, Richmond Security’s clients are happy with ADI and appreciate the relationship management that goes ahead to the main point being taken into consideration.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great place (2)
great service (2)
great staff (1)
knowledgeable an ... (1)
great prices (1)
great customer s ... (1)
excellent servic ... (1)
Cons
overpriced (1)
not impressed (1)

ADI Global Distribution - Richmond Reviews: 29. Average Rating: 4.5

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John Doe left a 5 star review
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