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  1. US
  2. VA
  3. Richmond
Advance Auto Parts

Advance Auto Parts

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Open  7:30 AM-9:00 PM now
3321 W Broad St, Richmond, VA 23230, USA Get Directions
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ABOUT   Services Excellence Summary

At 3321 West Broad St in Richmond, Advance Auto Parts is one of the largest automotive aftermarket part suppliers in the United States. We offer new and remanufactured parts and maintenance items, and accessories such as batteries and oil filters for every make and model. You can order online and pick up the parts at your Richmond store, located at 3321 West Broad St. An Advance Auto Parts company, Carquest, is the United States' leading aftermarket automotive part provider. Sign up for Speed Perks and receive exclusive discounts from eligible stores. Searching for an auto parts shop in Richmond, VA? Advance Auto Parts, located at 3321 West Broad St, has quality auto parts at an affordable price. Do you need to purchase auto parts? You might be looking for truck and car batteries that provide dependable starting power or brakes that are necessary for safe driving. Motor oil and filters as well as belts, shocks, and springs are available for you. You will find essential components for repair and maintenance in Richmond, regardless of what your car needs. Our lovely and knowledgeable employees will help you find the right auto parts and answer any questions you might have.

 

SUMMARY   Reviews Summary

The review exhibit high satisfaction with the shop staff, who is mostly described as friendly and helpful. Particularly, Kevin earns a lot of praise for his outstanding customer service and the morale-boosting approach, often exceeding customers' expectations. Notably, there is a willingness by the personnel to walk the extra mile when helping customers, demonstrating an effort to make clients feel valued. The waiting time is described as short, and the service is swift and efficient, guaranteeing that customers have an excellent and straightforward experience. The staff makes the shop an ideal solution to car battery and other needs and is likely to make use of it in the future, as indicated by the repeat buyers' testimonials. This positive review signifies an atmosphere of caring, but also dependable personal experience and that the car services are superior.

 

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John Doe left a 5 star review
★★★★★
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Pros & Cons

PROS
helped me (6)
very helpful (4)
great experience ... (3)
good customer se ... (2)
recommend (1)
friendly staff (1)
friendly and hel ... (1)
very helpful (1)
great customer s ... (1)
great people (1)
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Cons
not very helpful ... (1)
rude (1)
disrespectful (1)

Advance Auto Parts Reviews: 101. Average Rating: 4.4

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John Doe left a 5 star review
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