At 3321 West Broad St in Richmond, Advance Auto Parts is one of the largest automotive aftermarket part suppliers in the United States. We offer new and remanufactured parts and maintenance items, and accessories such as batteries and oil filters for every make and model. You can order online and pick up the parts at your Richmond store, located at 3321 West Broad St. An Advance Auto Parts company, Carquest, is the United States' leading aftermarket automotive part provider. Sign up for Speed Perks and receive exclusive discounts from eligible stores. Searching for an auto parts shop in Richmond, VA? Advance Auto Parts, located at 3321 West Broad St, has quality auto parts at an affordable price.
Do you need to purchase auto parts? You might be looking for truck and car batteries that provide dependable starting power or brakes that are necessary for safe driving. Motor oil and filters as well as belts, shocks, and springs are available for you. You will find essential components for repair and maintenance in Richmond, regardless of what your car needs. Our lovely and knowledgeable employees will help you find the right auto parts and answer any questions you might have.
Reviews Summary
The review exhibit high satisfaction with the shop staff, who is mostly described as friendly and helpful. Particularly, Kevin earns a lot of praise for his outstanding customer service and the morale-boosting approach, often exceeding customers' expectations. Notably, there is a willingness by the personnel to walk the extra mile when helping customers, demonstrating an effort to make clients feel valued. The waiting time is described as short, and the service is swift and efficient, guaranteeing that customers have an excellent and straightforward experience. The staff makes the shop an ideal solution to car battery and other needs and is likely to make use of it in the future, as indicated by the repeat buyers' testimonials. This positive review signifies an atmosphere of caring, but also dependable personal experience and that the car services are superior.
Frequently asked questions
7 questions
What do Advance Auto Parts clients say about the work?
Customers frequently praise the friendly and helpful staff, efficient service, and expertise in battery installation and diagnostics. Reviewers highlight specific employees like Kevin and Alex for their exceptional assistance, making the experience pleasant and stress-free.
Does Advance Auto Parts offer battery installation services, and how do customers feel about it?
Yes, they provide battery installation services. Many customers express satisfaction with the installation process, noting the staff's professionalism and efficiency. Reviewers have specifically mentioned the team's ability to handle installations quickly and effectively.
Can I get help with windshield wiper blade installation at this location?
Yes, Advance Auto Parts offers wiper blade installation services. Customers have shared positive experiences, mentioning that staff members are willing to assist with installations, making it convenient for those in need of new wipers.
What diagnostic services does Advance Auto Parts provide?
They offer diagnostics services, including battery diagnostics, engine diagnostics, and check engine light diagnostics. Customers appreciate the thoroughness of the diagnostics, often leading to quick resolutions for vehicle issues.
Does Advance Auto Parts help with finding specific auto parts?
Yes, they provide parts location assistance. Reviewers have noted that staff members are knowledgeable and willing to help locate the right parts, contributing to a positive shopping experience.
What kind of customer assistance can I expect at Advance Auto Parts?
The team offers various customer assistance services, including installation assistance and product returns support. Many customers have reported receiving helpful guidance and support during their visits.