Professional techniciansResponsive communicationKnowledgeable employeesOn-time serviceExcellent customer serviceFriendly staffEfficient workFair pricingEffective problem solvingQuick repairs
About this business
Company Background
In Richmond, Carroll Plumbing & Heating has been around for decades, since 1968. As such, we have the experience to understand the ins and outs of HVAC/plumbing in Richmond. This is why our service never fails. We strive to earn your business. Coming to us is the right choice (clearly illustrated by the cases we have presented). Our technicians have HVAC Mechanics licenses as well as Gas Fitters licenses. Most of our competitors would not take the time to hire such skilled workers. Our competitors pay as little as possible to keep expenses as low as possible. Our focus is on building long-term relationships, so we only hire the people we would trust in our homes. Our company has benefited from the loyalty and support of many in Richmond, Virginia. Thank you for your business.
Reviews Summary
The general feedback is that the Carroll Plumbing and Heating services are excellent. The company has numerous positive reviews, detailing various aspects of their work. Many clients confirm that the company is prompt, with some technicians being available within hours of a call. This amazing speed, coupled with the willingness to come any time, portrays the company as one highly responsive to their clients' needs. Furthermore, many customers note that the technicians are respectful, professional, and have good communication skills, especially with explaining technical concepts to lay property owners. This makes the overall customer experience not only pleasant but very easy to understand. In addition, potential customers value fair pricing and all-inclusive quotes and other practical advice. It is evident that the company has know-how on the areas of their line. This makes them dependable and many clients attest to the fact that they have more than one instance in which Carroll Plumbing and Heating has fixed more than one issue in their homes. This is what keeps clients calling back and recommending this company to their friends and family.
Frequently asked questions
7 questions
Does Carroll Plumbing handle emergency repairs in Richmond, and what do reviewers say about their response time?
Yes, Carroll Plumbing offers emergency plumbing services, including emergency leak repair and emergency drain cleaning. Reviewers frequently praise their quick response times, often mentioning that technicians arrive promptly and resolve issues efficiently.
What do Carroll Plumbing clients say about the work?
Clients consistently highlight the professionalism, punctuality, and thoroughness of the technicians. Many reviews commend specific staff members for their excellent communication and ability to resolve issues effectively, contributing to a positive customer experience.
Can I get a plumbing inspection or maintenance check from Carroll Plumbing?
Yes, they provide preventative maintenance services, including annual plumbing inspections and annual heating system checks. This helps ensure your systems function efficiently and can prevent future issues.
What types of heating services does Carroll Plumbing offer?
Carroll Plumbing provides various heating services, including boiler installation, water heater repair, and gas line replacement. Their technicians are licensed and experienced in handling these services effectively.
Does Carroll Plumbing & Heating offer cooling services in Richmond?
Yes, they offer cooling services such as AC installation, AC repair, and leak checks. Their experienced technicians ensure that your cooling systems are well-maintained and functional.
What installation services can I expect from Carroll Plumbing?
Carroll Plumbing provides installation services including faucet installation, sink installation, and combi-boiler replacement. Their skilled technicians ensure high-quality installation to meet your needs.