Professional techniciansKnowledgeable staffQuick responseThorough explanationsGreat customer serviceTimely serviceExcellent repairsLong-term relationshipFair pricingDependable service
About this business
Chase, Inc. Heating & Air, Plumbing services homes and business in Richmond, and surrounding counties, including churches, restaurants, and fire stations. Chase's primary concentration is on heating, air conditioning, and plumbing. Our Heating and Air Department can diagnose, replace, or repair your heating/air systems, install ductwork for new/existing buildings as well as conduct various safety checks at your residence or business. The Plumbing Department can handle any plumbing issue, from a leaky faucet to a broken water line. We can also run/repair a gas pipe. Our customers trust us to complete their remodeling project. Chase can replace your old water heater or install a new sink, toilet, and tub.
Reviews Summary
The feedback is excellent with a common theme of "excellent service, timely, professional, and honest". There are numerous positive remarks about Jeremy and Brad, whose strong work ethic is often appreciated. They perform their jobs professionally, and, most importantly, service quality is guaranteed. They are also effective in identifying errors that other competitors have missed. The consumer is willing to schedule planned maintenance and make Chase their primary heating and plumbing company. Other beneficial qualities are sympathy for the consumer's emergency and some assurance when a previous company failed to deliver. The consumer also identifies some successful past customer service incidents. Most clients' final understanding is that Chase is the permanent solution given the poor experience with previous contractors. Satisfied customers highly recommend Chase for any essential home service.
Frequently asked questions
7 questions
Does Chase Inc. Heating, Air, and Plumbing handle emergency plumbing services in Richmond, and what do customers say about their response time?
Yes, they offer emergency plumbing services. Customers have praised their quick response times, with one reviewer noting they were contacted within an hour for an urgent sump pump issue, showcasing their reliability in emergencies.
What do Chase Inc. Heating, Air, and Plumbing clients say about the work?
Clients frequently highlight the professionalism and expertise of the technicians, with specific mentions of thorough explanations and prompt service. Many reviews commend the team's ability to resolve issues effectively and efficiently.
Can I get seasonal maintenance checks for my HVAC system from Chase Inc. Heating, Air, and Plumbing?
Yes, they offer seasonal maintenance checks for HVAC systems. This service includes thorough inspections and necessary repairs, ensuring optimal performance and longevity of your heating and air conditioning systems.
What plumbing services does Chase Inc. Heating, Air, and Plumbing provide?
They provide a range of plumbing services including emergency plumbing, leak repair, and icemaker installation. Their team is equipped to handle both minor and major plumbing issues effectively.
What are the hours of operation for Chase Inc. Heating, Air, and Plumbing?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Does Chase Inc. Heating, Air, and Plumbing offer HVAC installation services?
Yes, they provide installation services for heat pumps as part of their HVAC offerings. Their team is experienced in installing systems for both new and existing buildings.
Where is Chase Inc. Heating, Air, and Plumbing located?