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  3. Richmond
Enterprise Truck Rental

Enterprise Truck Rental

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Open  7:00 AM-4:00 PM now
9401 Midlothian Turnpike, Richmond, VA 23235, USA Get Directions
4.3
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ABOUT   Services Excellence Summary

Local experts staff our truck rental centers, specializing in commercial truck rentals. We provide consolidated billing and customized invoices for business customers. Call Rent-A-Truck and talk to an Enterprise Truck Rental representative in your area. Rent our vehicles for a day, a week, or monthly. Ranging from 3/4 to 1-ton pickups and cargo vans to stakebed and straight trucks (16"-26") specifically for commercial purposes, we ensure that clients get the best truck for their needs, whether seasonal, peak or project-based. We provide free pickup and 24-hour Roadside Assistance as a part of our customer service is top-notch. Enterprise prides itself on providing truck rental services to all its customers at the same level of quality service. Enterprise Truck Rental is the larger, truck rental version of Enterprise Rent-A-Car, and it embodies all the excellent features that Enterprise Rent-A-Car is known for. Every day, Enterprise Truck Rental's customers find out why they're the industry's top truck rental experts.

 

SUMMARY   Reviews Summary

Enterprise rental customers left positive feedback. Much of it highlighted the company as the industry leader in excellent customer service. A team name that came up often included Manager Madison and Manager Shalonda Townes. Clients referred to them as warm and friendly. The feel at Enterprise was welcoming and inviting. An elderly writes Madison and Shalonda are very professional and that the firm reminds them of old-time customer service where the clients like family. Furthermore, the same customer stays on how the two saw to my moving and provided even more help than expected. Most reviews were from customers delighted with the vehicles. A rental company is how a customer described their experience. The car they rented was new enough to have other clients jealous. The truck was serviceable, and the customer had never had a vehicle of Enterprise's quality. The customers are impressed with the cleanliness and great driving experience. Furthermore, the enterprise vehicle made the move so smooth. A client writes that even though they hired a van, the service made it the most stress-free move of their life, moving a lot of time with cars to and from Virginia and South Carolina. All vehicles work as intended; another vehicle handling the extra tonne of the client's trailer was magic. For this specific case, the customer added that I got a car big enough to pull the trailer's weight without the engine revving all the way. I recommend this place. Enterprise Truck Rental delivered a reliable and competitively priced service. Other mentions of teamwork came from companies that used the rental firms to expand their fleets. One client stated that the firm saved them after their fleet vehicle broke down and they were back to work the next day. Customer referrals and multiple Thank you to former Manager Madison on catering and customer care training of disappointments suggest happy clients. Customers also offer a shout out to specific employees, marrying Supervisor Shalonda if they were single as an indicator of a good job. This signifies that happy clients may return to hire other vehicles due to the customer experience.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great service (3)
great experience ... (2)
excellent custom ... (1)
very friendly (1)
knowledgeable st ... (1)
friendly and kno ... (1)
recommend (1)
very personable (1)
great customer s ... (1)
great people (1)
Cons
horrible (1)

Enterprise Truck Rental Reviews: 35. Average Rating: 4.3

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John Doe left a 5 star review
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