Local experts staff our truck rental centers, specializing in commercial truck rentals. We provide consolidated billing and customized invoices for business customers. Call Rent-A-Truck and talk to an Enterprise Truck Rental representative in your area. Rent our vehicles for a day, a week, or monthly. Ranging from 3/4 to 1-ton pickups and cargo vans to stakebed and straight trucks (16"-26") specifically for commercial purposes, we ensure that clients get the best truck for their needs, whether seasonal, peak or project-based. We provide free pickup and 24-hour Roadside Assistance as a part of our customer service is top-notch. Enterprise prides itself on providing truck rental services to all its customers at the same level of quality service. Enterprise Truck Rental is the larger, truck rental version of Enterprise Rent-A-Car, and it embodies all the excellent features that Enterprise Rent-A-Car is known for. Every day, Enterprise Truck Rental's customers find out why they're the industry's top truck rental experts.
Reviews Summary
Enterprise rental customers left positive feedback. Much of it highlighted the company as the industry leader in excellent customer service. A team name that came up often included Manager Madison and Manager Shalonda Townes. Clients referred to them as warm and friendly. The feel at Enterprise was welcoming and inviting. An elderly writes Madison and Shalonda are very professional and that the firm reminds them of old-time customer service where the clients like family. Furthermore, the same customer stays on how the two saw to my moving and provided even more help than expected. Most reviews were from customers delighted with the vehicles. A rental company is how a customer described their experience. The car they rented was new enough to have other clients jealous. The truck was serviceable, and the customer had never had a vehicle of Enterprise's quality. The customers are impressed with the cleanliness and great driving experience. Furthermore, the enterprise vehicle made the move so smooth. A client writes that even though they hired a van, the service made it the most stress-free move of their life, moving a lot of time with cars to and from Virginia and South Carolina. All vehicles work as intended; another vehicle handling the extra tonne of the client's trailer was magic. For this specific case, the customer added that I got a car big enough to pull the trailer's weight without the engine revving all the way. I recommend this place. Enterprise Truck Rental delivered a reliable and competitively priced service. Other mentions of teamwork came from companies that used the rental firms to expand their fleets. One client stated that the firm saved them after their fleet vehicle broke down and they were back to work the next day. Customer referrals and multiple Thank you to former Manager Madison on catering and customer care training of disappointments suggest happy clients. Customers also offer a shout out to specific employees, marrying Supervisor Shalonda if they were single as an indicator of a good job. This signifies that happy clients may return to hire other vehicles due to the customer experience.
Frequently asked questions
7 questions
What do Enterprise Truck Rental clients say about the service?
Reviewers frequently highlight the outstanding customer service, particularly praising staff members like Madison and Shalonda for their helpfulness and efficiency. Many mention the cleanliness of the vehicles and the quick service provided, making it a reliable choice for truck rentals.
What types of trucks can I rent from Enterprise Truck Rental?
They offer a variety of truck rental options including Full-Size Trucks, Light-Duty Trucks, and Heavy-Duty Trucks. Additionally, you can rent 3/4 to 1-ton pickups and straight trucks ranging from 16" to 26" for commercial needs.
Can I get assistance with online booking at Enterprise Truck Rental?
Yes, they provide online booking help at no charge, ensuring a smooth rental process for customers. Additionally, in-person assistance and phone support are also available without any fees.
Does Enterprise Truck Rental provide roadside assistance?
Yes, they offer 24-hour roadside assistance, which is included as part of their customer service to ensure a worry-free rental experience.
What types of vans can I rent from Enterprise Truck Rental?
You can rent various types of vans including Standard Vans, Cargo Vans, and Passenger Vans, catering to different transportation needs for both personal and commercial use.
How quickly can I get a truck from Enterprise Truck Rental in Richmond?
Customers have reported quick service, with some stating they were able to rent a truck in as little as 15 minutes, thanks to efficient staff like Madison who prioritize customer needs.