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Glow Med Spa photo
Glow Med Spa photo
Glow Med Spa photo
Glow Med Spa photo
Glow Med Spa photo

Glow Med Spa

Address: 5109 Lakeside Ave, Richmond, VA 23228, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Massage Deep Tissue Massage $70 - $100 Call to Book
Relaxation Massage $60 - $90 Call to Book
Couples Massage $130 - $160 Call to Book
Waxing Brazilian Wax $55 - $75 Call to Book
Brow Wax $15 - $30 Call to Book
Leg Wax $40 - $60 Call to Book
Facials Basic Facial $70 - $90 Call to Book
Microdermabrasion $100 - $130 Call to Book
Anti-Aging Facial $90 - $120 Call to Book

What people love

From reviews
Skilled estheticians Great ambiance Comfortable environment Knowledgeable staff Multiple locations Improved skin Friendly employees Efficient service Effective facials Clean facility

About this business

Glow Med Spa introduced by a mutual friend in 2010. Your Brazilian Wax was just the right touch before my family vacation to the Outer Banks during a time when your schedule was full. The lasting bond we shared was one I didn't know I needed. As a mom of two, my days are filled with busyness. Sometimes I shower, and sometimes I don't. You must feel that it's gross. You would understand if you became a parent. I wanted to say thank you for getting me into laser hair removal treatment. My underarms were the first site treated, and it has become my new favorite obsession. My armpits are often touched by strangers. My friends also can't avoid saying "ooh" and "ahhh" at my armpits. In order to maintain a smooth armpit, I needed to shave every day. After one treatment, I was told to shave for some days as usual...hair fell out. I didn't have to shave. It has been six weeks since the small hair has been removed after not being shaved for a week. Next week, you'll be able to zap it! Laser hair removal on my bikini area will ensure that there are no ingrown hairs.

Reviews Summary

Reviews largely commend Glow Med Spa, extolling the high standards and heartfelt service of therapists. Skye and Ashleigh are highly recommended, with positive feedback for their friendliness and superior technique. Clients are grateful for birthday discounts – a sign of customer loyalty. The spa's atmosphere is also another plus, described as calming and welcoming to make customers feel as though they are in a healing haven. The front desk staff are also praiseworthy for displaying professionalism and warmth. However, there is limitation to physical reviews for some customers as they raise a bad experience online. They are complaining about poor customer service, even though they had made a reservation for a service, had to wait for over 15 minutes before they were attended to. There are also allegations of unprofessional frontline staff who seemed not to consider a reservation without understanding how it works, leading to the delay in service delivery. Also, some onsite customer reviews show their displeasure with the spa's overall services, especially the Brazilian waxing experience. Yet another of the defects complained about is the attitude and unprofessionalism of estheticians who are not used to guidance or appreciated or disrespecting client approval of services offered during a visit. So, these online reviews question how these offline reviews, primarily the customers' satisfaction with specific services, could be factual. How good is their service delivery and customer expectation? Some satisfaction in a spa is the therapy experienced by the customer, yet this satisfaction is not always guaranteed without the concerns listed aboveovernment security.

Frequently asked questions

7 questions
What do Glow Med Spa clients say about the work?
Clients frequently praise the staff's professionalism and the relaxing atmosphere. Many highlight specific estheticians like Ashleigh and Rory for their skill and ability to make clients feel comfortable during services, particularly waxing and facials.
Does Glow Med Spa offer Brazilian waxing, and how do customers feel about it?
Yes, they provide Brazilian waxing. Reviewers often mention it as a top choice, with many noting the warm and inviting atmosphere, as well as the expertise of estheticians like Rory, who ensures a comfortable experience.
Can I get a deep tissue massage at Glow Med Spa, and what do customers think about it?
Yes, they offer deep tissue massages. Customers have expressed satisfaction with the massages, particularly praising the skills of therapists like Skye for providing an exceptional experience.
What types of facials does Glow Med Spa provide?
They offer a range of facials including Basic Facial, Microdermabrasion, and Anti-Aging Facial. Many clients report significant improvements in their skin after treatments, especially with estheticians like Shia and Taylor.
How does Glow Med Spa ensure a relaxing experience for clients?
The ambiance is often described as calming and clean, with friendly employees contributing to a soothing environment. Reviewers consistently highlight the welcoming atmosphere as a key part of their experience.
Does Glow Med Spa offer couples massages, and how do clients feel about the service?
Yes, they provide couples massages. Clients appreciate the relaxing environment and the attention to detail from the staff, making it a popular choice for special occasions.
Where is Glow Med Spa located?
5109 Lakeside Ave, Richmond, VA 23228, USA

Location & directions

Richmond, Virginia
Glow Med Spa
Medspa
Address
5109 Lakeside Ave, Richmond, VA 23228, USA
Hours
Closed Now
Glow Med Spa Reviews · 4.7 average
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