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Koontz Paint & Body Works (KPB Inc)

Name: Koontz Paint & Body Works (KPB Inc)
Address: Richmond, US
Telephone: +18043583330
Rating: 4.16

100 reviews

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+18043583330

Open 8:00 AM-5:00 PM now

1105 N Sheppard St, Richmond, VA 23230, USA Get Directions

auto body shops Top Car Body Shops in United States Top Car Body Shops in Virginia

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ABOUT Services Excellence Summary

Koontz Paint & Body Works (KPB Inc) is an ICAR Platinum & Gold Certified award. We give Lifetime Warranty on all Repairs and work with all Insurance Companies. We are Richmond’s #1 Body Shop with the finest Craftsmanship and Service. Boulevard Tire: Richmond, VA's First Place for New Tires and Auto Repairs. Schedule auto repairs and maintenance with our skilled mechanics. Lowest priced tires on the market.

SUMMARY Reviews Summary

Koontz is highly recommended because of high-level customer service and quality work. Many customers appreciated how fast and professional the work was. The bulk of the reviews discussed auto repair problems, although one related it to the extended wait for parts due to covid-19 disruptions. Koontz kept the customer informed at all times. The customer service was praised because it was friendly and thorough, with satisfaction obtained after the work was completed. All these qualities edge closer to the first-rate quality that car owners desire after these experiences.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (9)

great work (5)

highly recommend ... (4)

great customer s ... (3)

fantastic job (2)

extremely helpfu ... (2)

on time (2)

very friendly (2)

great job (2)

friendly and hel ... (2)

Cons

rude (2)

slow (2)

rude (1)

frustrating (1)

was damaged (1)

no communication ... (1)

unprofessional (1)

disappointed (1)