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L.L.Bean

Name: L.L.Bean
Address: Richmond, US
Telephone: +18885345803
Rating: 4.5347

101 reviews

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+18885345803

Open 10:00 AM-8:00 PM now

11800 W Broad St, Richmond, VA 23233, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Virginia

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ABOUT Services Excellence Summary

About Our Business L.L.Bean has provided classic styles, outdoor gear, and expert advice to our customers for over a hundred years. Our founder, Leon Leonwood Bean, began the company as a single-man business in 1912. L.L. Bean's commitment to consumer satisfaction has helped us develop into a global entity with annual revenues exceeding $1.6 billion. Our headquarters are in Freeport, Maine, down the street from our first shop. Homepage llbean.com was built in 1995 and has grown to be an e-commerce powerhouse. Guests to the site can shop for thousands of things, reserve a class with our Outdoor Discovery Schools (r), find a park nearby, and more. The website is constantly evolving to offer the best possible experience. Catalogs We delivered over 50 catalogs to our customers in all fifty states and over 170 nations last year.

SUMMARY Reviews Summary

The store reviews indicate exceptional customer assistance and positive comments on employees' help and friendly feedback. The high quality of its products and the availability for an incredible array of clothing styles are also praised. Customers value the replacement process, claiming it could be done immediately with various and easy options. The store is described as 'a must-visit' for various customers. In some cases, clients praised the team spirit, inclusivity, and the company's ability to improve team morale. A place with high-quality and fashionable clothing with excellent customer service. Users are encouraged to come to the store, particularly when they have difficulty with online clothing choices. A 'white glove' customer care is essential for client loyalty, which includes cleanliness and order. People will want, and the urgency of the decision confirms the quality and uniqueness of the clothing because shocks are unexpected. The result is a strong bonding atmosphere that values flexibility and endurance while understanding the source of each clothing item.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very helpful (5)

great selection (5)

great customer s ... (4)

helpful staff (3)

knowledgeable st ... (3)

super helpful (2)

very knowledgeab ... (2)

very friendly (2)

very clean (2)

love the quality ... (2)

Cons

disrespectful (1)

unfriendly (1)

expensive (1)

not great (1)

L.L.Bean Reviews: 101. Average Rating: 4.5

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Reviews (0) Google Reviews (101)

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