Richmond Security was established in 1976 as Richmond Lock & Key, serving Richmond businesses and facilities. Our company grew along with our name when Stephen H. Wilkinson bought us in 2007 and the business adapted to include electronic security. Richmond Security is a security company that provides locksmith and mechanical lock services in Richmond, VA, and the mid-Atlantic region. They also offer access control, surveillance video, depository safes, alarms and monitoring.
Richmond Security is a company that builds custom security systems to protect property, people and places. We have been proud to serve Richmond businesses and facilities since 1976 as Richmond Lock & Key. Stephen H. Wilkinson purchased us in 2007, began restructuring and adding electronic security, and changed our name to Richmond Security. Our company, based in Richmond, Virginia, provides security services that include locksmiths, mechanical locks, access control systems, surveillance video, safes for depository, alarms, and monitoring.
Reviews Summary
Consumer feedback on Richmond Security is largely positive. Many reviews praise the professionalism and friendliness of the employees, with one person mentioning that the staff was courteous and helpful with any concerns. Others stated that the excellent customer service, including receptionist Jesse, who they said was forthcoming, prompt service, and quality work, must be used. Another reviewer appreciated that the company had not paid after failing to copy her key and instead suggested she go to the dealership. The same customer said the company provided timely solutions to inquiries and was constantly saving them money. Customer after customer said that Richmond Security was a fantastic place to buy because the salespeople focus on total safety. Most of the reviews explained the long association the consumers had with the company, starting when others worked for companies and explaining assorted long associations they had with Richmond. Finally, many reviews conclude that customers would encourage the company to others.
Frequently asked questions
7 questions
What do Richmond Security clients say about the work?
Clients frequently praise the team for their professionalism, prompt service, and helpfulness. Many reviewers highlight the friendly staff, particularly Jesse, and their ability to provide quick solutions, making them a trusted choice for security needs.
Does Richmond Security offer emergency lockout services, and how do customers feel about their response time?
Yes, they provide emergency lockout services for residential, commercial, and automotive needs. Customers have noted their prompt service, often receiving assistance quickly, which has been a recurring theme in positive reviews.
What services does Richmond Security provide?
Richmond Security offers a wide range of services including Key Cutting, Lock Rekeying, Lock Installation, Lock Repair, Security Consultation, Safe Services, Emergency Lockout Services, Security System Installation, and Key Management Systems.
Can I get a security consultation from Richmond Security?
Yes, they offer security consultations, including home and business security assessments as well as emergency response planning. This service helps clients identify vulnerabilities and enhance their security measures.
Who owns Richmond Security and what is their experience?
Richmond Security was purchased by Stephen H. Wilkinson in 2007, who aimed to elevate the company into electronic security. The business has been serving the Richmond area since 1976, showcasing decades of experience.
Does Richmond Security handle lock installation, and what do customers say about it?
Yes, they provide lock installation services including deadbolt, handle set, and smart lock installations. Customers have reported satisfaction with the quality of the installations and the expertise of the staff.