Great customer serviceProfessionalismPersonalized serviceHonestKnowledgeableFriendly staffCustom jewelryQuick serviceAttention to detailWatch repairs
About this business
Madison Jewelers - the Best Jeweler in Virginia
The journey begins with the proposal and engagement rings. The day you proposed to her with the statement, "Will you marry me?" will always remain in her heart. Choose the most stunning diamond engagement rings from Madison Jewelers, the best jeweler in Virginia. Our collection features loose diamonds, semi-mountings, and finished diamond engagement rings. Madison Jewelers features a broad range of the best diamond engagement rings to help you find the one she adores. Our Virginia Beach jewelry store's friendly and knowledgeable specialists will be happy to assist you.
Reviews Summary
Multiple reviewers highlight the exceptional customer service provided by Madison Jewelers, especially Phil and Maddie. The staff is friendly, courteous, and always go above and beyond to ensure each customer is satisfied. Clients like the diverse inventory and timely service but also the quality of the workmanship. So far, they have always experienced good customer service, and that is why they are return customers. One review shows satisfaction with the development and recommends having a personalized experience. Another client was happy because they managed to get a piece of jewelry that no one else had. Also, the store is known to make frequent and quick repairs. Several clients recommend Madison Jewelers as a result of their exceptional service and honesty. The predominance of reviews indicates a positive guest experience; therefore, the emporium is highly recommended. Their designs are unique, and one is assured of good customer service. The sincerity with which the staff make recommendations is appreciated. Notably, the staff remembers every client, and offers them personalized service. Most customers are likely to return to the store because they are treated like VIPs.
Frequently asked questions
7 questions
What do Madison Jewelers clients say about the work?
Clients frequently praise Madison Jewelers for their exceptional customer service, attention to detail, and the quality of their jewelry. Many highlight the helpfulness of staff like Phil and Maddie, noting their professionalism and personalized service.
Does Madison Jewelers offer custom jewelry design for engagement rings?
Yes, Madison Jewelers specializes in custom jewelry design, including engagement rings and necklaces. They have a selection of loose diamonds and semi-mountings to help create the perfect ring for your proposal.
What are the hours of operation for Madison Jewelers in Virginia Beach?
Madison Jewelers operates on the following schedule: Monday: Closed, Tuesday: 10:00 AM-5:00 PM, Wednesday: 10:00 AM-5:00 PM, Thursday: 10:00 AM-5:00 PM, Friday: 10:00 AM-5:00 PM, Saturday: 10:00 AM-5:00 PM, Sunday: Closed.
Can I get my watch battery replaced at Madison Jewelers?
Yes, they offer watch battery replacement services, ensuring your timepieces are functioning properly. Customers have noted prompt service for battery replacements, often completed quickly while you wait.
Does Madison Jewelers handle jewelry repairs, and how do customers feel about their service?
They provide jewelry repair services including ring sizing and custom alterations. Reviewers commend their promptness and the quality of repairs, often mentioning that the team goes above and beyond to meet customer needs.
What types of watches can I buy at Madison Jewelers?
Madison Jewelers offers a variety of watches including Rolex, Breitling, and vintage options. Customers appreciate the extensive inventory, particularly noting the selection of Rolex watches as one of the largest in Hampton Roads.