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  1. US
  2. VA
  3. Virginia Beach
Mister Jewelry
Mister Jewelry
Mister Jewelry
Mister Jewelry

Mister Jewelry

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5350 Kemps River Dr Suite117, Virginia Beach, VA 23464, USA Get Directions
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ABOUT   Services Excellence Summary

Virginia Beach's Independent Jeweler Since 1981. Repairs are our specialty with a broad assortment of jewelry and watches. Our comprehensive variety of estate jewelry is outstanding. We are situated in Virginia Beach at the Kempsville area. In the jewellery industry, our family's roots go back to the 1930s. Mister Jewelry has undergone several transitions in its long and winding history. Our great-grandfather left watchmaking in Pennsylvania in the 1930s and early 40s until the economy worsened. Our family relocated to Norfolk in 1940 to work at Barr’s Jewelers on Granby Street. As a boy, our great-uncle used the sidewalk clock to stay awake. Later, they opened a jeweller's shop on Colley Avenue, and our father, uncle, and cousins began working there in their teens, as our great-uncle did in the 1930s and 40s. The family owned a second store in Little Creek East, Norfolk, in 1960, which they kept until the 2000s. We debuted at Mister Jewelry on Princess Anne Road in May 1981 and moved to Fairfield Shopping Center in 1982. We opened at the current location on March 1, 1989. With five different generations, seven stores, and seven jewellers/watchmakers, the road has been long, filled with ups and downs (Mister Jewelry, n.d.).

 

SUMMARY   Reviews Summary

Mister Jewelry reviews are exceptional. Quick service at a reasonable price is a consistent theme. The staff is also courteous and professional, going above and beyond to ensure that customers have a positive experience. Many customers praise technicians' skills, as they effectively fix and clean the jewelry. Beyond repairs, the store's variety of pieces and welcoming atmosphere impressed clients. Customers are often pleasantly surprised by communication and surprise no-charge repairs. J. Bullock was not the only one who was pleased and wrote glowing reviews, with other customers also expressing satisfaction. Mister Jewelry promises great jewelry selection, repairs, prices, and customer service. The store is widely recommended, as most clients plan to return for future purchases and repairs.

 

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G left a 2 star review
★★☆☆☆
On TrustAnalytica
Jun 03
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Mister Jewelry Reviews: 41. Average Rating: 4.7

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My wife and I have been to MISTER JEWELRY numerous times, she for an occasional jewelry chain repair or ring cleaning, I for battery replacement (which they do on the spot for >$15). That is why I went recently, to have the battery in my old faithful Seiko replaced. No problem, except that when I got home, the hands were askew. The hour hand was at half past when the minute hand was at 12. I returned and pointed out the problem. The owner had the temerity to say, “It was that way when we got it.” “I DON’T THINK SO. I have worn the watch for 15+ years. I think I would have noticed that.” (I have 12 watches and 16 clocks in my house. I think I know when the hands are not right.) He and I went round and round for a few minutes in a less than pleasant conversation until he finally said, “Our watchmaker comes in on Thursday. I’ll have him adjust it – for free.” “Okay.” (Gee thanks for agreeing to return my watch to the condition it was when you simply replaced the battery.) I picked the watch up the following week and the hands were set properly, BUT after wearing it for less than a day, the second hand got stuck on the minute hand, so the watch stopped. You could see that the second hand impinged the minute hand. I brought it back. They had it for another week. When I picked it up, the same thing happened within a day, except it occurred at 1100 not 1200 as previously. I was tired of the problem, as I am sure they were tired of seeing me, so I took the watch elsewhere, paid $40 and it works fine.
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G left a 2 star review
★★☆☆☆
On TrustAnalytica
5 months ago
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