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REEDS Jewelers

Name: REEDS Jewelers
Address: Virginia Beach, US
Telephone: +17574866360
Rating: 4.7639

233 reviews

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+17574866360

Open 11:00 AM - 7:00 PM now

701 Lynnhaven Pkwy Space 1048, Virginia Beach, VA 23452, USA Get Directions

engagement ring designer Best Engagement Ring Designers in United States Best Engagement Ring Designers in Virginia

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ABOUT Services Excellence Summary

REEDS Jewelers founder Bill Zimmer came from a family of retail jewelers. Bill's siblings taught him how to market diamonds as a boy, just as his own children would. Roberta, his wife, acquired a small jewelry store in Wilmington, North Carolina, and renamed it REEDS Jewelers. The Zimmers launched Whiteville and Jacksonville stores next and began diversifying in other parts of the Carolinas. Despite owning two dozen stores, they stayed in Wilmington. They developed their firm and raised their families there. All of the four children of the couple grew up at REEDS. Bill's younger brother, Alan Zimmer, became an Executive Vice President in 1981. Merchandising was his job. Alan led REEDS into the future with comprehensive reforms when he came. He was elected President and CEO in 1985. REEDS Jewelers keeps the same family feel and has 13 states where consumers can shop. From his brother's death until now, Bill has visited the first store every day. Regarding his son's achievements, he would frequently say, "Alan has built the company."

SUMMARY Reviews Summary

Overall, the Reed's Jewelry reviews are overwhelmingly positive with high ratings for staff in customer service. Robert and Carol are highlighted because their welcoming demeanor and high level of knowledge made purchasing wedding bands enjoyable. Frequently, customers like the family-oriented atmosphere and genuine customer service. Robert is noted for his candor and recommendations to suit the price range needed. Many people had a similar experience. Amber and others were also commended for their valuable assistance. Most of the customers are returning to the store glad to return and recommend it to others. Experiencing this is unbeatable, especially when you go deceptively and have the resources to purchase. It means that many patrons find Reeds a fantastic place to shop and enjoy. Customers who have recurring experiences describe it as positive, helpful and attentive at once. Wedding bands and engagement rings are almost unanimously recommended as superb purchases for price and experience that reflects how exceptional employees make it every time a purchase is stress-free and relaxing. They also noted the positive and supportive interaction atmosphere that another site could not provide and this shopping experience cannot be beaten. But read additional reviews to be sure.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (26)

helped me (15)

highly recommend ... (10)

great experience ... (9)

very helpful (8)

definitely be ba ... (7)

extremely helpfu ... (6)

great service (6)

very friendly (5)

very professiona ... (5)

Cons

horrible (2)

poor customer se ... (2)

disappointed (2)

disappointed (1)

really disappoin ... (1)

unhappy (1)

very poor custom ... (1)

very disappointe ... (1)

0 stars (1)

REEDS Jewelers Reviews: 233. Average Rating: 4.8

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