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  1. US
  2. VA
  3. Virginia Beach
Sunbum Solar
Sunbum Solar
Sunbum Solar
Sunbum Solar

Sunbum Solar

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4445 Corporation Ln Suite 171, Virginia Beach, VA 23462, USA Get Directions
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ABOUT   Services Excellence Summary

Sunbum Solar (a sister company to US Energy Solutions, Inc.) was established in 2005 to make the world more efficient by lowering carbon emissions. We are a specialist in solar power and offer full solar solutions, including home solar power. Our company is dedicated to providing engineering, construction, and customer service excellence while making solar energy cost-effective and accessible. We focus on offering highest-quality solar installations in Hampton Beach, VA, and Outer Banks NC. Our full-service solar solution will help you install the most efficient solar panel technology, save money, and improve the value of your property. Let our in-house electricians and crew provide you with solar solution for your house. Contact our representatives, and kindly provide a suitable time for a consultation, and we will assist you.

 

SUMMARY   Reviews Summary

Sunbum Solar has received very good reviews carped on customer experience and satisfaction which commends the team and process of the company. Customers are advised to be patient as the company ensures there is always a process of learning and refinement that improves the feedback with a case to learn from. This somewhere shows their commitment in their claim to achieve customer approval. The installation team is always willing to reach out and schedule the time for the install over and above. Companies communication trail and if the day would be conducive is well. The essence in their operations and information to customer is indicated in highlighting the efforts of the technical team especially the installation manager who was there all the time to assure the client once done there will be a demonstration. Clients who have worked with the company before can bear the witness on the professionalism and willingness to listen and make adjustments for better outputs. This has given the company a winning streak and appreciated not to mention the fair pricing. If ever the company encounters challenges they have people like Les who have been with the company and has good communication ability, now Litil will listen and complain about the company after completion of the project. This factor has added the value to the company from providing the assurance to the client that all will be well and the funds spent are worth to be spent. Sunbum Solar wins the case in the service to customer.

 

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Ryan left a 2 star review
★★☆☆☆
On TrustAnalytica
Apr 28
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recommend (5)
highly recommend ... (4)
on time (2)
accommodating (1)
very professiona ... (1)
fantastic job (1)
excellent job (1)
great job (1)
price was right (1)
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proceed with cau ... (1)
horrible (1)
dishonest (1)

Sunbum Solar Reviews: 14. Average Rating: 4.4

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Putting my review at a 2 star because this is definitely a case of caveat emptor aka "buyer beware." The installation was executed well but I would recommend anyone proceed with caution as I definitely feel as they though walked the line of capitalizing on a scam and honestly pushing you towards tax fraud. They will tout high end tax return savings that would only be produced by claiming the roof work as part of the solar install which is 100% tax fraud. When they are called out on it, they play stupid and suggest you consult with a tax professional. Ultimately they will break it down like this: * Expect $50 a month in SRECs. - I've had one issued in 4 months for $40. * Expect $xxxxx.xx from tax credits - Expectations are not reality. I had to have them separate the roof costs from the solar so that I would not be committing fraud. This is a horrible and dishonest sales tactic. * Expect to save $xxx.xx on your power bill based off this chart - I question how these charts are even produced. If you examine the energy production ceiling for each panel, the math does not add up. Ultimately, I would say steer clear if you can. My goal was to just break even on the monthly payments on the solar loan by reducing my energy bill enough so that I would have a net zero payment. Instead I'm stuck with a monthly payment to them and maybe a 10-20% reduction in my energy bill. I would reduce them to 1-star if I weren't being objective, but they did do a good job with the roof install but this is ultimately a misleading product. My suggestion: STEER CLEAR
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Ryan left a 2 star review
★★☆☆☆
On TrustAnalytica
1 year ago
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