Based in Kent WA, iDeal Auto Sales offers you a complete car buying experience. We aim to make every interaction with you as wonderful as possible. For this reason, we have included a map and our phone number so you can find us easily. When you purchase a vehicle from us, we will share our passion for cars with you. Stop by for a test drive today.
Reviews Summary
Review Summary: Customer feedback on iDeal Auto Sales is very favorable, especially about Elkin and Shahin's service, transparency, and pressure-free approach to dealing business. Several customers commended their purchases without any issues and expressed how Em really exceeded their expectations. Besides, one client mentioned that Em went the extra mile by fixing a non-covered mechanical issue after the sale, and another patron made an out-of-state purchase, noting how Em helped relieve the stress associated with the transaction. Satisfaction and referring the dealership was a common theme among customers, with some planning to return in the future and buy again. Staff and a welcoming environment for purchasing cars; notably, a sale was reported to feel stress-free and relaxed, with the dealer showing respect and empathy. Other key points include excellent communication before and after a sale, and customer support. Taken together, the perfect customer service, transparency, honesty, and zero-pressure sales approach make iDeal Auto Sales a trusted and reliable business. Most customer reviews show that they have been purchasing and plan to buy again from Em in the future, showing that iDeal has high levels of repeat and new customer acquisition. Based on customer feedback, the car business has a high success rate.
Frequently asked questions
7 questions
What do iDeal Auto Sales clients say about their experience?
Customers frequently praise the team for their honesty, excellent communication, and no-pressure sales approach. Reviewers highlight the friendly atmosphere and the team's willingness to accommodate specific needs, making the car buying process enjoyable and stress-free.
Does iDeal Auto Sales offer pre-purchase inspections, and how do customers feel about this service?
Yes, they provide pre-purchase inspections, including visual and mechanical inspections, and road tests. Customers appreciate this thoroughness, as it contributes to their confidence in the purchase, with many noting the team's transparency during the process.
What are the hours of operation for iDeal Auto Sales?
The hours are as follows: Monday: 10:00 AM - 7:00 PM | Tuesday: 10:00 AM - 7:00 PM | Wednesday: 10:00 AM - 7:00 PM | Thursday: 10:00 AM - 7:00 PM | Friday: 10:00 AM - 7:00 PM | Saturday: 10:00 AM - 7:00 PM | Sunday: 10:00 AM - 7:00 PM.
Can I get financing assistance at iDeal Auto Sales?
Yes, they offer financing assistance, which is variable based on individual needs. Reviewers have noted that the team is supportive and helpful in guiding customers through the financing process, enhancing the overall car buying experience.
What types of used cars does iDeal Auto Sales sell?
They specialize in used car sales, featuring models like the Toyota Prius, Hyundai Accent, and Chevrolet Malibu. Customers have reported satisfaction with the quality of vehicles available, often noting the excellent condition of their purchases.
How does iDeal Auto Sales handle trade-in services?
iDeal Auto Sales provides trade-in services that include free vehicle evaluations and cash offers for trade-ins. Reviewers appreciate the straightforward process and the team's professionalism during trade-in transactions.