Hello, my name is Tim Burdick. I own Burdick’s Security, and I would love to tell you about my company. The business was initially named Burdick’s Locksmith Service, and my father, Daryl Burdick, founded it in 1959. In the first two years, my father worked from his Columbia City house, and my mother Arlene ran the phone and bookkeeping. A small shop was rented on Rainier Ave, near Alaska Street. We renamed our firm Burdick’s Security Hardware Service Inc. in 1987 after purchasing Burdick’s Lock, a business my parents owned. The new name reflected the services we offered. The locksmithing business was growing, but we were also adding commercial door hardware and safe sales and service. Today, Burdick’s Security is an 80% business-to-business operation. We install, sell, and service access control (card readers, keyless entry, and video surveillance), alarm and alarm monitoring systems, safes, and high-security key control systems. We strive to provide professional and polite service to our customers. We aim to educate and inform our customers about their security. We are not just security providers; we are Security Consultants.
Reviews Summary
Burdicks security and key service has incredibly positive reviews from many customers, most of whom say how much they cherish their decades-long relationship with them. The company offers various services, ranging from replacing deadbolts and keys to reprogramming security alarms, all of which are top of the line. Many customers also made it a point to emphasize how efficient and fast the service was and how their employees always made sure to inform them of any new techniques they could use to improve their security at home and work. The company is family-owned and operated, suggesting they have intimate knowledge of the industry. There is also a loyal customer base here, which implies that they deliver superb service. Also, the owner's dedication is more than evident when they drop everything to help a customer in distress and eliminate any fears they might have about their security. In any case the majority of reviews mention how helpful and professional the personnel are; the feeling is that it is a service-oriented organization right down to the people who make keys. Most customers conclude by stating that the company is a clear market leader and that they will not consider working with anyone else in the field.
Frequently asked questions
7 questions
What do Burdick's Security clients say about the work?
Clients frequently highlight the team's exceptional customer service, quick response times, and reliable solutions. Many appreciate the expertise of Tim and the team, noting their ability to handle various locksmithing and security needs effectively.
Does Burdick's Security provide home alarm system installation in Seattle?
Yes, Burdick's Security offers home alarm system installation, along with monitoring services and security consultations. They are recognized for their locally monitored systems and responsive service, which clients have praised highly.
Can I get key duplication services at Burdick's Security?
Yes, they provide key duplication services, including standard key duplication, specialty key duplication, and broken key repair. Clients have noted the quick turnaround and quality of the keys produced.
How does Burdick's Security handle lock installation?
Burdick's Security specializes in lock installation, offering services such as deadbolt installation, electronic lock installation, and tumbler changes. Their team is known for their efficiency and expertise in handling various lock types.
Does Burdick's Security offer lock rekeying services?
Yes, they provide lock rekeying services, including residential and commercial lock rekeying, as well as master key system creation. Many customers appreciate their ability to quickly rekey locks, even for older systems.
What can I expect from Burdick's Security's customer service?
Customers often commend Burdick's Security for their friendly and attentive service. They appreciate the team's willingness to assist with various security needs and the personal touch provided by the owner, Tim.