Dark Horse Tattoo

Location: Seattle, WA Customer Needs Focused Description: As artists, we believe in the educational experience. Education and informing are a vital component of our artistry. It is important to us in helping the customer through the process and making sure that they are satisfied and comfortable. Our artists are knowledgeable and can answer any questions or concerns you may have. We will work tirelessly to make the experience as enjoyable as possible and help you achieve the perfect tattoo for you.

The reviews are overwhelmingly positive about the two tattoo artists, Sasha and Gabriel. The customers feel the artwork is outstanding and the artists are sweet and professional. Gabriel and Sasha both communicate effectively and promptly and provide feedback and additional guidance. At the same time, the shop's support staff and environment are comforting, showing that the artists collaborate cohesively and the shop is conducive to a tattoo experience. The most common themes identified throughout the reviews are satisfaction, talent, creativity, and expectations, with one review describing Gabriel as a 'rockstar' and most customers saying how excited they are about more tattoos. Last, what the reviews address is the hygiene of the shop, and this is underscored by a customer who got a tattoo with them previously and liked the cleanliness of the shop. Even though they are coming from New York, some tourists express their satisfaction with their experience and say that it is what they expected. In fact, the reviews attribute a warm and relaxing space and skilled tattoo artists to mostly positive experiences, thus such a high recommendation is warranted.