Edward's Auto Service has been a reputable name in automotive service and repair for over a century. Our dealership is family-owned and operates as an alternative to a dealer. You can meet the owner and ask for a technician. He was a past president and is a member of the Automotive Service Association (ASA), King County. The repair shop is conveniently located and has a secure parking lot with cameras. While you wait in our small waiting room, you can connect to Wi-Fi (tm) and read fantastic magazines. You can also rent a car, get shuttle service, or use our 24-hours towing service. We have a fax machine and look forward to gaining and maintaining your loyalty.
Reviews Summary
Bill's place received positive reviews, with most customers praising its affordable price compared to dealers. Many appreciated Bill's high-quality service and his ability to communicate. The experienced team also offers one-on-one attention, regardless of the repair work's difficulty. This indicates that customers feel cared for. Some also noted that the shop does cater their service based on clients financial situation. Many customers said that they would come back in the future. One consistent positive quality of the shop is its honesty, with most customers saying that the team's accurate assessments help them save money and focus on preventative maintenance. The only negative comment was a small number of customers said they hadn't liked the customer service or waiting time on some occasions. Overall, one can trust this shop for a positive customer experience and excellent service.
Frequently asked questions
7 questions
What do Edwards Automotive Service clients say about the work?
Clients frequently highlight the honesty and reliability of the team, praising their thorough diagnostics and fair pricing. Many appreciate the personal touch from owner Bill and the overall courteous service provided by the staff.
Does Edwards Automotive Service offer emergency repairs in Seattle, and what do reviewers say about their response time?
Yes, they provide emergency repairs and are noted for their quick response times. Customers have reported prompt service, with one instance where a car issue was diagnosed and repaired within 24 hours.
What services does Edwards Automotive Service provide?
They offer a range of services including Automotive Repair (Engine Diagnostics, Brake Repair, Transmission Services), Vehicle Maintenance (Oil Change, Tire Rotation, Fluid Checks), and Electrical Services (Battery Replacement, Starter Replacement, Light Replacement).
What are the operating hours for Edwards Automotive Service?
Their hours are as follows: Monday: 8:00 AM-5:30 PM, Tuesday: 8:00 AM-5:30 PM, Wednesday: 8:00 AM-5:30 PM, Thursday: 8:00 AM-5:30 PM, Friday: 8:00 AM-5:30 PM, Saturday: Closed, Sunday: Closed.
Who leads Edwards Automotive Service, and what is their experience?
The shop is led by Bill, who has been recognized for his expertise in the field, having served as a past president of the Automotive Service Association (ASA) in King County. This reflects their commitment to quality service.
Can I get a rental car or shuttle service while my vehicle is being serviced?
Yes, they offer rental car services and shuttle services to ensure convenience while your vehicle is being serviced. This is part of their commitment to maintaining customer loyalty.