Great staffMemory care unitExcellent careGood communicationImproved foodQuick responseWell maintained facilitiesPositive environmentNew managementRenovated building
About this business
Emerald City Senior Living nurtures a sense of community and helps you achieve your best lifestyle. Home is all about comfort and joy at every age. The environment has the comfort, security, companionship and solitude that makes it feel like the place you belong. We cordially invite you and your loved ones to join us when looking for senior living communities where residents are engaged with honor and respect.
Reviews Summary
The reviews show that there are pockets of excellent care at the memory care units of these senior living facilities, with the staff receiving multiple mentions for being friendly, caring, and attentive. A new management company also drove organizational change at the facility. One positive standout was the commitment of Tara, the new Executive Director at Emerald City, who seems to have positively transformed the environment and improved the community's communication and conditions. These changes resulted in a shift among the residents towards more engaging activities and a better quality of life. Additionally, family members recognize significant building upgrades at both facilities, such as new movie theaters, ice cream shops, and food-related activities. Several family members and volunteers believe that the positive changes make these communities more appealing for a prospective resident considering both Emerald City and Maple Leaf. Locations of the facilities drive the expectations of the caregivers, especially if they are geographically far from each other. Some caregivers are less likely than others to visit frequently. A family in Tacoma was happy to find an excellent place for their father with Alzheimer's but, they pledged to visit him infrequently due to distance. Families in general, and Tacoma residents in particular, especially mention the improved communication at Maple Leaf. Emerald City has also received visitor feedback on its person-centeredness as part of the quarterly family forums. The communities are all met by positive reviews that build on the fact that these are good places for people to spend their golden years. The building completion of the the renovations and are looking forward to the full effect. All these communities have actively embraced new management. Maple Leaf and Emerald City have progressive management, which changes both the structures and operations of each. In the end, the reviews commend Maple Leaf and Emerald City care providers for effort and results during these change periods with most family members. People recommend these communities for family care experience's excellent care. Lastly, the memory care units are cost-effective with high occupancy, though there is no information on their exact pricing. This review's major point is that the assisted living facilities and memory care units are dedicated to the care of their residents. There is an optimistic trend for the future of care at Maple Leaf and Emerald City, which drive community recommendations. Since the facilities have impressive care provider training and staff resources, Maple Leaf and Emerald City are good options. The caregivers are pleased to be closely connected with their loved ones and grandpare _INFINITYs in senior living and memory care. Maple Leaf and Emerald City are competitive in the care industry and have competitive features. Hence, Maple Leaf and Emerald City homes are poised to welcome prospective residents.
Frequently asked questions
7 questions
What do Emerald City Senior Living clients say about the care and activities provided?
Reviewers frequently praise the attentive staff and engaging activities, particularly highlighting the enjoyment residents find in casino trips and other recreational options. Many emphasize the quality of care and communication with family members.
Does Emerald City Senior Living offer memory care services, and what do clients say about them?
Yes, they provide memory care services, including personal care, therapeutic activities, and medication management. Clients have noted the exceptional care in the memory care unit, with staff being attentive and responsive to residents' needs.
What services does Emerald City Senior Living provide for assisted living?
Emerald City Senior Living offers a variety of services in assisted living, including daily assistance, meal preparation, and housekeeping. They also provide memory care, communication services, recreational activities, and food services like grocery delivery and meal plans.
Can I expect good communication from the staff at Emerald City Senior Living?
Yes, many reviewers highlight the excellent communication from the staff, noting that they are responsive and attentive to both residents and their families, ensuring that needs are met promptly.
How does Emerald City Senior Living support residents' recreational needs?
Emerald City Senior Living offers recreational activities such as casino trips and book clubs, which are frequently mentioned by residents as enjoyable and engaging, contributing to a fulfilling community experience.
What is the community culture like at Emerald City Senior Living?
Emerald City Senior Living focuses on creating a warm and familiar environment where residents feel valued and respected, promoting a culture of comfort and community.