Andy Graef and Jesse Angelo founded MBR Bike Shop in 2011. MBR Bike Shop is Seattle's most trusted provider of on-site bicycle maintenance and repair. We know what it takes with Jesse's decades of experience in bike shop management and Andy's comprehensive knowledge of bike commuter and fleet programs. Our combination of knowledge and experience in these areas drives our conventional partnerships. Partner Organizations Records (2007-2012)
Reviews Summary
Overall, customer reviews of the MBR bike shop are overwhelmingly positive, with the same themes appearing in most reviews, the most notable being quick and reliable service, friendly and professional staff, and reasonably priced products and service. The shop isn't limited to repairs, as customers can also purchase bike accessories. The shop also offers mobile bike repair services, making it even more convenient for customers. Customers appreciate the meticulousness and effectiveness of the employees in delivering top-tier service. The personal touch in dealing with customers stands out as well, with one commentator marveling about how the shop treated them and especially their bike. One client also recounts how the shop was ready to go the extra mile to recover and restore their stolen bike, a demonstration of the shop's dedication to customer satisfaction. The online appointment system and quick response to inquiries indicate that the management at MBR is organized and values customer convenience. In conclusion, MBR has excelled in all areas, making it the bike shop people can depend on in Seattle.
Frequently asked questions
7 questions
What do MBR Bike Shop clients say about the work?
Customers frequently praise the team for their friendly service, quick turnaround, and thorough repairs. Reviewers highlight the expertise of Andy and Jesse, noting their ability to handle various bike issues efficiently and effectively.
Does MBR Bike Shop offer emergency repairs in Seattle, and what do reviewers say about their response time?
Yes, they provide emergency repair services. Reviewers commend their promptness, with many mentioning quick service and the ability to get bikes repaired on short notice, which is crucial for daily commuters.
What services does MBR Bike Shop provide for bicycle maintenance?
They offer a range of services including Bike Repair (Brake Repair, Flat Tire Repair, Shifter Cable Replacement), Bike Tune-Up (Basic, Complete, E-Bike), Bike Assembly (New Bike, Accessory Installation, Custom Build), Mobile Bike Service (On-Site Tune-Up, Emergency Repair, Pick-Up and Drop-Off), and Parts and Accessories (Tire Replacement, Chain Replacement, Fender Installation).
What are MBR Bike Shop's hours of operation?
Their hours are as follows: Monday: 10:00 AM - 5:00 PM, Tuesday: 10:00 AM - 5:00 PM, Wednesday: 10:00 AM - 5:00 PM, Thursday: 10:00 AM - 5:00 PM, Friday: 10:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get my bike assembled at MBR Bike Shop?
Yes, they provide bike assembly services, including New Bike Assembly, Accessory Installation, and Custom Build Assembly. Customers have reported satisfaction with the quality of their assembly work.
Who are the founders of MBR Bike Shop and what experience do they have?
MBR Bike Shop was founded in 2011 by Andy Graef and Jesse Angelo. Jesse brings decades of bike shop management experience, while Andy has extensive knowledge in managing bike commuter and fleet programs, ensuring a high level of service and expertise.