Friendly staffAmazing detailingExcellent customer serviceThorough car careQuality resultsInterior detailingGreat jobConvenient locationFair pricingQuick service
About this business
Michael Rafael and Tom Shearer, who were high school friends and co-workers at The Rainier Club, started Mr. Detail Auto Salon by launching a mobile car detailing service in Seattle. After they quit their day jobs and established their flagship store in a downtown Seattle parking garage, they provided mobile detailing services within the metro area. Over the years, the pair has grown to include two more locations in Ballard and West Seattle, Washington, in addition to the existing downtown Seattle facility.
Reviews Summary
The satisfaction levels for West Seattle's Mr. Detail are high. There is great customer service, a fantastic team, and high value for the work done. Past clients consistently say that their car looks and smells new and that no part of their vehicle, chores, or dog-made messes were left. Staff are professional and address all concerns. There is great evidence that the location saves time and is user-friendly. Quality of work persists, according to customers, who were relieved to see their rides look drastically newer. Pricing isn't terrible, and the effort apparently involves a deep clean or a touchless, depending on requirements. The typical summary is that the staff correct problems and go the extra mile, even after the job is complete.
Frequently asked questions
6 questions
What do Mr. Detail Auto Salon clients say about the work?
Clients frequently praise the team's thoroughness, professionalism, and the quality of their detailing services. Many highlight the excellent customer service, with specific mentions of staff like Aaron, who is noted for his attention to detail and effectiveness in resolving issues.
Does Mr. Detail Auto Salon offer odor removal services, and how effective are they?
Yes, they provide odor removal services, including Basic Odor Treatment and Advanced Odor Removal. Reviewers commend the effectiveness of these services, noting that the team successfully eliminated persistent odors, with one customer specifically mentioning a thorough treatment that resolved a long-standing issue.
What types of auto detailing services does Mr. Detail Auto Salon provide?
They offer a range of auto detailing services, including Interior Heavy Detail, Exterior Wash and Detail, and Complete Interior and Exterior Detail. Their services are designed to cater to various customer needs for car care.
How does Mr. Detail Auto Salon handle ceramic window tinting?
The salon offers ceramic window tinting services, including Standard Tint Application and Premium Ceramic Tint Application. They also provide removal of existing tint, ensuring customers have options for their vehicle's window treatments.
Does Mr. Detail Auto Salon offer free consultations or estimates?
The information regarding free consultations or estimates is not explicitly stated. However, the team is noted for their clear communication and setting realistic expectations with clients, which may imply a consultative approach.