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  1. US
  2. WA
  3. Seattle
NAPA Auto Parts

NAPA Auto Parts

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187 S Hudson St, Seattle, WA 98134, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

We want our customers to have a quick, easy, and safe experience getting what they need. Pick up curbside, order for delivery, shop online, or visit in-store. We are proud to have more than 6,000 NAPA AUTOPARTS stores across the greater Seattle area. There are also more than 16,000 NAPA AutoCare Centers to help you wherever you are. Rely on us for your car, truck, or farm vehicles, and don't forget, our Motor Never Stops (tm) when it comes to serving you. Join us now, and let's get you ready for the road! NAPA Auto Parts caries the best in automotive parts for your vehicle. Whether you need a battery, brakes, filters, headlights, wipers, or another necessary part, we can help you find it. We have tools, equipment, and all the parts required for heavy duty and commercial trucks, cars, RVs, tractors, boats, and other vehicles. Call us or go online to order your parts, and select curbside or in-store pickup based on what's most convenient for you. Our NAPA Auto Parts team at your local NAPA Auto Parts store is ready to help you!

 

SUMMARY   Reviews Summary

There were a lot of positive recommendations for more than five technical components. Customers mentioned that any employee they encountered were pleasant and informative. Additionally, the store offers fast and successful customer service, with customers noting that it is simple to find what you require at the store and that big cities have an extensive variety of items in stock. Negative feedback did not indicate any red flags. Sometimes, customers face difficulties with navigation at certain locations, but these problems are quickly resolved. Suggestions were also made. Some longstanding customers recommended providing discounts for bulk orders, or they would recommend the retailer to fellow car enthusiasts because the store does not sell refurbished parts. Overall, the store received a lot of five star reviews and positive comments usually focused on the fast and effective service and various choice of components. Employees are also described as friendly and knowledgeable.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (2)
great service (2)
friendly and hel ... (2)
very knowledgeab ... (2)
super helpful (1)
friendly and hel ... (1)
very friendly (1)
friendly staff (1)
great people (1)
good people (1)
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Cons
angry (2)
expensive (1)
horrible custome ... (1)
horrible (1)
overpriced (1)
disappointed (1)
awful (1)
stay away (1)
NAPA Auto Parts Reviews: 102. Average Rating: 4.3
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