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Review Keywords Analysis

  1. US
  2. WA
  3. Seattle
REI

REI

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222 Yale Ave N, Seattle, WA 98109, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

In a world where Narure is your place of choice, you should look at REI, Recreational Equipment, Inc. We encourage everyone to participate and engage by enlightening people about the environment and sports. We have been using the power of Nature since 1938. We are committed to offering the best equipment and clothing in the industry. You can take advantage of our adventures or opt to share them with your near and dear ones. Share inspirational and life-changing stories. REI does not belong to us. These products are investments in the preservation of Nature. Be a novice or a seasoned athlete, welcome. Our cycling locations are conveniently situated near you. REI Santa Monica, located just one block from the 3rd Street Promenade, has apparel and equipment for all outdoor activities. Santa Monica Bike Shop has a wide range of services to keep you riding your bike on the roads and trails all year round. Our ski and snowboarding service will ensure you’re ready for the slopes. We prepare you for your next journey.

 

SUMMARY   Reviews Summary

Most customer reviews are positive, mentioning the great customer service. They say a lot of good and have high praise for the staff members on the shop floor who are very knowledgeable and helpful. Many comments commend from William a sales representative for his service. According to customers, they are satisfied with the items they find in the store. the store has a wide range of supplies as well, with some customers saying that one could spend a lot of their time in the store not to be seen and happy they left now. Some customers are complaints about the prices, saying they are high. Some customers think products in other stores have lower prices. Other complaints are the customers' poor parking, crowded on weekends, and they come from different distance and do not get a spot and leave. Other negative reviews are that it has a lot of stuff in one place, confusing for novices. So much stuff makes some customers buy unrelated products, and they find the store salespersons annoying. Lastly, they say the store layout could be improved.

 

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Reputation Change over time

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Pros & Cons

PROS
very friendly (3)
excellent servic ... (2)
recommend (2)
knowledgeable st ... (2)
good selection (1)
great experience ... (1)
good quality (1)
love this place (1)
friendly and kno ... (1)
great place (1)
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Cons
too expensive (1)
expensive (1)
REI Reviews: 104. Average Rating: 4.7
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