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  1. US
  2. WA
  3. Seattle
Seattle Sun Tan West Seattle
Seattle Sun Tan West Seattle
Seattle Sun Tan West Seattle

Seattle Sun Tan West Seattle

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Open  9:00 AM - 9:00 PM now
4151 Fauntleroy Way SW, Seattle, WA 98126, USA Get Directions
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ABOUT   Services Excellence Summary

Seattle Sun Tan West Seattle was established in 2004 and has consistently been a top player in the sector since then. Scott Swerland, a Pacific Northwest native, founded the company. In 2007, Seattle Sun Tan made it to the list of the "Top 15 salon chains in the US" compiled by ETS Tan, the world's biggest tanning equipment and product distributor and producer. Over the years, Seattle Sun Tan has always strived to be a trailblazer in the tanning sector.

 

SUMMARY   Reviews Summary

Seattle Sun Tan reviews are largely positive, with the vast majority of customers praising the professionalism of the franchise. Employees like April are often reviewed for their exceptional customer service and depth of knowledge about tanning. “Always have a good experience” is a frequently repeated comment on wait times. Friendly staff was praised extensively, and so were the cleanliness of their facilities. It's not rare to come across references to the low queues and how the franchise continually strives to improve customer service. It is due to their hospitality and approachability that “I feel I always have a personal experience.” Tanners also benefit from the center's competitive prices and diverse range of services. Kate voiced support for staff and pricing, writing: “Love the customer service & how affordable the packages are.” Many suggest it—which seems to illustrate positive experiences—such as Christine saying, “Always good with me posting any feedback or any updates or any customer service issues.” In addition to excellent customer service, many customers mentioned that they found that every aspect was kept neat. One reviewer expressed that they had “tried other tanning salons” but that this one has the most modern beds and rooms and was “very clean.” Although some reviewers have had negative interactions, the company appears to strive to satisfy their customers, which demonstrates their customer-friendly approach. Many evaluators say they will return and that their customer service levels will make it to the top. It is indeed a recurring theme that the franchise's staff is the most service-driven. In review, many customers highlight staff and service, cleanliness and service, service and staff, staff, service, service, service, service, service, and service.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (8)
friendly staff (6)
very clean (4)
very friendly (3)
great experience ... (3)
amazing customer ... (2)
good experience (2)
friendly and hel ... (2)
feel comfortable ... (2)
helped me (1)
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Cons
rude (1)
will not refund (1)
terrible (1)
no customer serv ... (1)
overcharged (1)
dirty (1)
rude (1)

Seattle Sun Tan West Seattle Reviews: 87. Average Rating: 4.4

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John Doe left a 5 star review
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