Founded in 2017, Urban Nail Box is based in Ballard. We offer impeccable, non-acrylic, and low-hazard products. We aspire to offer the best nail products for you. We prioritize artists and health. We are available to assist you with all your needs.
Reviews Summary
Feedback for Urban Nail Box indicates mostly positive ratings. Customers appreciated the personnel's friendliness and their ability to build rapport. Abby and Tin were recommended by some clients. Best wellness nails system including Professional services: pedicures, nail trimming and Painting work was said to be helpful and Comprehensive. Service quality: excellent and beautifully done designs, even for special events like weddings. Positive customer surveys focus on nail arts and how the Artistic expertise and Attention to detail are both apparent. Positive comments on the upscale and welcoming ambience of the establishment That Salon Hygiene and Use of hydro-massage tubs are noticeable signs of the place `s commitment to cleanliness. Some have expressed gratitude since they have been looking for a salon with such and had encountered several aestheticians with poor sanitation habits as well as unexplained nail issues. Approach is customer-friendly, and Online booking was cited as a crucial factor in saving clients time. Mine and Rachel`s Follow-up describes how follow-ups with dissatisfied clients are important for both clients and the business. Negative feedback was also forthcoming, with one client's nails chipping and needing a new set just a week later being a big disappointment. A quick reaction to the same by the owner, Rachel, and the rectifying steps taken are highly regarded. Professionalism and Excellent customer service are apparent in the studio's overall management. Positive survey trends will help future customers trust their results. Negative reviews however form a basis for research and improvement. Job spots were mainly presented by manicures, More than 72%. Customers have reported that they chipped after a few days and the paint was unevenly applied. It was also a frequent problem. Overall, most Urban Nail Box customers on Yelp would recommend it to a friend.
Frequently asked questions
7 questions
What do Urban Nail Box clients say about the work?
Clients frequently praise the attention to detail, cleanliness, and the friendly staff at Urban Nail Box. Many highlight the quality of nail designs, with specific mentions of staff like Mia and Tin for their exceptional skills and customer care.
Does Urban Nail Box offer non-toxic nail services, and what do customers think about this?
Yes, Urban Nail Box specializes in non-acrylic and low-toxic nail services. Reviewers appreciate this focus, noting that the environment feels clean and pleasant, without the typical chemical smells found in other salons.
What services does Urban Nail Box provide?
Urban Nail Box offers a variety of services including Gel Manicure, Essential Manicure, Nail Art, Ultimate Urban Pedicure, Classic Pedicure, Gel Pedicure, Custom Design, Ombre Design, Design Touch-Up, Gel Nail Removal, Acrylic Nail Removal, and Nail Treatment.
What are the hours of operation for Urban Nail Box?
Urban Nail Box operates on the following schedule: Monday: Closed | Tuesday: 10:00 AM-7:00 PM | Wednesday: 10:00 AM-7:00 PM | Thursday: 10:00 AM-7:00 PM | Friday: 10:00 AM-7:00 PM | Saturday: 10:00 AM-7:00 PM | Sunday: 10:00 AM-5:00 PM.
Can I get a custom nail design at Urban Nail Box, and what do clients say about it?
Yes, they offer custom nail designs. Clients have shared positive experiences, often mentioning the creativity and skill of the designers, particularly noting how they successfully bring unique ideas to life.
Who leads Urban Nail Box, and what do customers say about their expertise?
The owner, Rachel, is noted for her professionalism and customer care. Reviewers appreciate her proactive approach, especially when addressing any concerns, which reflects the salon's commitment to quality service.