Knowledgeable staffExcellent communicationQuick responseSolar system expertiseCustomer educationFair pricingFlexible schedulingEfficient serviceProfessional staffQuality work
About this business
Two local family businesses, West Seattle Natural Energy and West Seattle Electric, owned and operated by the Hughes family officially merged in 2017 and became West Seattle Electric and Solar. Four members of the Hughes family namely Lin Hughes and Keith Hughes (co-owners), Amy Hughes, and Ryan Hughes manage the new company. The company provides 10% off labor on both electrical and solar jobs, being the exclusive Puget Sound-based veteran-owned company to do so.
Solar Energy Is a Form of Electrical Work
Most solar companies hire an outside electrician to connect a new solar array to the grid. WSEn was able to install its solar arrays because we took the time to train our own electricians. All of our electricians were certified as master electricians. This allowed us to do more panels at once, finish jobs more quickly, and share the savings with our customers.
We Discovered Many Other Electrical Jobs
When our electricians went to solar installations, they found many additional problems. People had intended to hire an electrician later to fix or change things as they were before. Many put off this electrical work to save the cost of an electrician's service call. Pre-COVID, we were booking all types of residential electrical jobs in West Seattle and Burien, but also Tacoma, North Seattle, Mercer Island, and Edmonds in Greater Puget Sound.
Don't Wait—Call Now
Reviews Summary
West Seattle Electric & Solar is significantly well reviewed by customers. They are modern and safety focus. People adhere to the professionalism and flexibility of the company. Many clients are pleased with customers, work crews, and Ryan, the person who heads the company. Cali and other staff members receive positive comments on how they communicate with customers and how their easy scheduling made it possible for people to get help. Customers find the work crew to be knowledgeable and efficient. The permits and quiet cooling system issues were handled promptly and professionally. General manager Ryan's thorough explanations of problems and solutions is noteworthy. The team is competent and professional, as well as communicative. Customers claim that the workers are professional, skilled, and respond quickly. Many clients praise Ryan and others for their great customer service and communication. West Seattle Electric & Solar is praised for their honesty. The company discovers and solves various electrical problems. Ryan is especially appraised for diagnostics and explanations that even novices can understand. West Seattle Electric & Solar is also DYI friendly. Some reviews show that the customers were able to solve minor problems without calling an electrician thanks to Ryan's helpful advice. Customers are happy with the overall experience. Some customers report maintaining good communication throughout their project. This is a blessing because the team stayed in touch and was ready to answer questions. The project was quick and efficient, with some estimates getting back to the customers having to commit to some of the most important projects. Ryan's advice to a client during the storm to diagnose the problem over video chat is the exceptional customer service provided. This saved the client time and worry about power restoration in the time of need. Many clients recommend West Seattle Electric & Solar. Most of the customers plan to come back for future projects because of the excellent service they receive. The option of using other electricians does not seem to be a viable one. This is because Ryan and his team have developed a long-term relationship with the customers. Many customers will call the company for any future problems.
Frequently asked questions
6 questions
What do West Seattle Electric and Solar clients say about the work?
Clients frequently praise the team for their professionalism, knowledge, and punctuality. Reviewers highlight the effective communication and thoroughness of staff like Ryan, who provides clear explanations and options for projects. Clean and efficient work is also noted across multiple reviews.
Does West Seattle Electric and Solar offer battery storage systems for solar energy?
Yes, they provide battery storage systems as part of their solar energy solutions, alongside solar panel installation and solar system maintenance. This comprehensive approach helps customers maximize their energy efficiency.
Can I get an air quality assessment from West Seattle Electric and Solar?
Yes, they offer air quality assessments as part of their air quality solutions, which also include air filtration system installation and ventilation system installation to improve indoor air quality.
How does West Seattle Electric and Solar ensure quality in their electrical services?
The team includes trained and certified master electricians, which allows them to manage jobs effectively and provide quality electrical services like home wiring and electrical panel upgrades, ensuring customer satisfaction.
What makes West Seattle Electric and Solar stand out among solar panel companies?
They are the only Puget Sound-based veteran-owned company offering a 10% discount on labor for both electrical and solar jobs. This unique aspect, along with their expertise, enhances their appeal to customers.