Woof Gang Bakery & Grooming Capitol Hill

Woof Gang Bakery & Grooming Capitol Hill Review Customer Feedback Overview: 1. Tanner was great addition! I have a very anxious and shy pup and he took extra time to work at her pace and gain her trust. She has never looked so good :) I am amazed. Very skilled 2. UPDATE: Within about 32 hours of this grooming appointment, my puppy developed severe diarrhea. For the first 24 hours he couldn't hold his potty at all, which has never been an issue before, and couldn't even make it outside. Poop all over the hallway at my apartments. I can't say for certain whether this was caused by stress or something he was given during grooming, but the timing is extremely concerning — especially since there was blood in his stool. This created additional stress and financial burden on top of an already upsetting experience. At this point, I would strongly advise others to think twice before bringing their pet here. ____________________________________________ I'm only just now calm enough to write this. Believe the bad reviews! I was very clear, more than once, that I did not want my puppy's coat cut short. I specifically said I wanted to keep his shaggy, fluffy look. I repeated this multiple times, and I even stopped the grooming during the appointment to make sure the groomer understood exactly what I wanted. Despite that, my puppy was brought out with a full buzz cut, and they messed up that too! They are matures and won't take accountability at all. I was completely shocked. When I said something, the groomer told me, “This is what you asked for,” which I honestly still cannot understand given how clear I was. For the record, my puppy did not have any matting. This was not a situation where shaving was necessary. This was them making a decision for me and ignoring my instructions without contacting me first. I genuinely wouldn't have recognized my own puppy when he came out if he hadn't run straight to me. I left the store in literal tears, and later found myself crying at my desk at work trying to process it all. If there were any concerns at all, I should have been contacted before such an extreme decision was made. That basic communication and respect just wasn't there. Because of this experience, I will never return here. I strongly caution anyone who is particular about their dog's coat or expects their wishes to be followed. 3. DISGUSTING GROOMING!!! What did they even do to my dog?! It feels like they just shaved him with a beard trimmer ???????????? Fine, even if they shaved him — they could have done it neatly and evenly, but instead he has bald patches in some places and fur almost down to the floor in others. And the tail was left completely untouched, they didn't do anything with it at all! And for this — $120? (I could have done exactly the same thing at home, but for free.) On top of that, the fur around the eyes was left as is, and we had to trim it ourselves at home because the dog couldn't see and it was causing huge discomfort. I'll repeat again: for $120, at that price I should forget about my dog's fur for at least two weeks. Instead, every day I have to brush the tail, while the fur on his body is insanely short, and right after the grooming I had to trim the hair around his eyes. Also, the inner part of the paws and legs was not shaved, and it looks like he has overgrown hair in his armpits and groin ???? The sanitary (intimate) hygiene was also not done the way we asked (too long). The face was done not the way I showed the groomer.