Quality productsResponsive staffExcellent customer serviceHelpful staffQuick turnaroundEasy to work withFast shippingTimely deliveryGreat design assistanceFriendly service
About this business
Customer Testimonials: 1. Received the bucket hats today, they are better than I expected. The quality is great. These will be a hit at the conference! 2. Tiona at Brand It Promo was great with searching for a very hard to find item. She was so quick to reply back to me with anything I needed. The order was processed very quickly and I couldn't believe how fast the shipping was. The product was perfect as was the customer service!3. We ordered superhero capes for our patients and they are the cutest little capes ever. Our patients love them!4. What a wonderful group to work with. Quick to reply and always meets our needs. We will definitely be working with Brand It again. We ordered blankets for a company event that everyone loved!5. Bravo! Good service and quality products, always recommended!6. Tiona, Lisa, and their team have been communicative, proactive, and so easy to work with. Our company's source for swag closed shop. I felt like I was lost at sea. Brand It has been a beacon of light and helped me navigate the promotional waters with ease and satisfaction. I am seriously happy with their performance in all aspects of searching, designing, pricing and deliverables.7. Brandit has provided me with an exceptional experience, leaving me with a truly delightful and pleasant impression.8. I highly recommend Brand It for your promotional product consideration. I appreciate their fair pricing for small order quantities, which was a must-have feature, and their unique product variety. I had a great experience with Laila. She was kind and communicated with me early and often throughout the design and proofing process. She helped answer all of my questions. Product customization and shipping offered a quick turnaround, and we received a quality result. I recommend you give them a try!9. We ordered a custom canopy/pop-up tent from Brand It. We color print our logo/text on all four sides of the edge of the canopy top. It was even better than we expected! The canopy popped up in no time with two people, and folded in just seconds! Will order from them for future projects!10. I have worked with other branding companies, but Brand It is by far the best that I have used! I worked with Laila D. She was exceptional! She was extremely helpful and easy to work with. She responded quickly to all of my questions and was there from the start to the finish with the designs and then sent a curtesy email when the items were shipped. Top notch! Highly recommend!
Frequently asked questions
7 questions
What do Brand It Promotional Products clients say about the work?
Clients frequently praise the team's responsiveness and quality of products. Many highlight the exceptional customer service provided by staff like Tiona and Laila, noting quick replies and effective communication throughout the order process.
Does Brand It Promotional Products offer fast shipping options?
Yes, they provide various shipping options including standard, express, and international shipping. Customers have noted the promptness of their shipping, often receiving products quicker than expected.
Can I get custom promotional products from Brand It in Spokane Valley?
Absolutely! They offer a wide range of promotional products including custom apparel, promotional hats, custom keychains, and branded tote bags. Their product customization services also include logo design and embroidery.
How does Brand It handle customer support?
The team provides free order tracking, product consultations, and after-sales support. Many reviewers have commended their proactive communication and willingness to assist throughout the ordering process.
What are the hours of operation for Brand It Promotional Products?
Their hours are as follows: Monday: 8AM-5PM, Tuesday: 8AM-5PM, Wednesday: 8AM-5PM, Thursday: 8AM-5PM, Friday: 8AM-2PM, Saturday: Closed, Sunday: Closed.
What types of event merchandise can I order from Brand It?
They offer various event merchandise including custom canopies, themed merchandise, blankets, superhero capes, and handheld fans. Customers have expressed satisfaction with the quality of these items.