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Review Keywords Analysis

  1. US
  2. WI
  3. Appleton
Planet Fitness
Planet Fitness
Planet Fitness

Planet Fitness

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Open 00:00-23:59 now
2700 W College Ave, Appleton, WI 54914, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

Planet Fitness - The No Judgement Zone. It’s never been more crucial to prioritize your health and wellness. That’s why we’ve scrubbed, sweated, and sanitized. Now our gyms are cleaner than before by providing touchless check-in, having disinfectant spray-stocked cleaning stations and a crowd meter to locate the most convenient time for you. You always exercise confidently because our team members wear masks and practice Social Fitness in the gym.

 

SUMMARY   Reviews Summary

The general view of the gym is positive, including mention of cleanliness and size. Experiences of the gym were mainly good. The affordability and new machines bought by the gym impressed the customers. They liked the community of positive and encouraging people, but still, some of them found it hard to get a guaranteed personal trainer, or the gym was not busy. Most disliked the management that was neglectful, and they felt lied to and unfairly treated. Members of the staff are helpful and polite. It is an area where everyone can work out, young or old with a friendly atmosphere and people who help one to be better. Finally, the gym got praised for its cleanliness and spacing out, especially in these times when COVID has affected almost all businesses.

 

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Reputation Change over time

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Pros & Cons

PROS
very clean (5)
great place (4)
friendly and hel ... (4)
staff is friendl ... (3)
very friendly (2)
affordable (1)
feel safe (1)
24 hours (1)
feel comfortable ... (1)
nice place (1)
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Cons
rude (1)
uncomfortable (1)
frustrating (1)
rude (1)
horrible (1)
bad experience (1)
poor communicati ... (1)
unprofessional (1)
Planet Fitness Reviews: 100. Average Rating: 4.5
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