Divergent Family Law

Client Comments: Professional, kind, caring, and so lovely to speak with. Thank you for all of your help, much appreciated! Initially, they were very fast following up after my initial inquiry. Then I had a consult on the phone with Genelle M. Johnson. Her tone the entirety of the call was rude and as if she was annoyed by the questions I was asking or having to explain things to me, as if I've ever been in this position before and should just know. At the close of the call, she said that she would send over paperwork with everything we discussed and payment details. She ghosted me and never sent anything. I even sent a follow up email asking for the paperwork, still no response. I setup a consult with Sterling Law Offices...much better experience. From the intake coordinator I spoke with in my initial call and to the lawyer that I had my virtual consult with. Save yourself time and just go with Sterling from the get go. Terrible experience. Could only talk to my lawyer when they thought I owed them money. Refused to answer questions about my case. Unable to reach my attorney for weeks frequently. My lawyer quit the firm during my case. She neglected to review a form and caused it to go to trial against my wishes then quit the firm a few days later. Would have been less frustrating and more productive to just burn my money. I wouldn't hire them if they paid me. RUN FOR THE HILLS. Please spend your hard earned money on an office that will actually care about helping you. My attorney never had time for me, never called me if I requested a call, never set any expectations for communication, and never met any of my expectations that I set regarding communication. Unfortunately the lack of care flowed into the case and my daughter paid the price for it. My attorney didn’t file my financial documents in time and got my case withdrawn. This was AFTER my motion was approved and a GAL was being assigned. I asked him to refile due to the error, but that’s where the work stopped. I sent in so many emails begging for him to just pay attention and all I got back was that they’re a busy office. The motion that was previously approved, was denied the second time around. My attorney didn’t call me after court, didn’t email me. I had no contact with him until he sent me a closure letter a week after court. Mind you, there were two motions filed by opposing counsel that he had me review prior to our hearing date. I wasn’t offered representation for the motions, and when I escalated this to a supervisor, she was hands down the ugliest supervisor I’ve ever had a call with. She didn’t introduce herself, she was cold and frigid, and didn’t want to work towards resolution but instead wanted to bark like a dog. I’ve worked for fortune 100 companies, and she can definitely use escalation training. I then escalated to Tom Grieve himself but he did not respond. So just know that if you have an issue, the office and “management team” won’t do anything to help. Beware of that flat fee, because now I’m out 11K for ONE motion and left trying to find an attorney for the remaining two motions. All this office “helped” with was giving me a mental health crisis. Hire another law firm. This law firm will run you dry, support the other party more than your own wellbeing/needs. The only thing Madeline did was sit with me on the final day of the hearing-otherwise she was excellent at gaslighting making it seem like all my concerns were not important as much as my exes. She made them do all the paperwork and did nothing for me but sit next to me in the court room for the final hearing. Going through a divorce was a very painful time for me and they don't care for anyone. It was difficult to get in touch with them and had to make a trip there only to get excuses stating they weren't in the office. They will lie to your face for their own benefit and you'll start to wonder if they are working for you or the other party. Hire a good attorney, avoid this law firm. They wont work for whats best for you. On day one I was assigned to an attorney that was not well versed in Family Law, who ended up leaving the firm in the middle of my divorce process. When I was assigned to my new attorney, I got the impression that their plate was already full and that my case was not a priority. Meetings to prepare for hearings, review documents, or to respond to the other attorney were almost always last minute. I needed to have an expert in my corner to help me better understand the law and what precautions I should take to minimize my risks. Also, I understand my attorneys services ended when the divorce was finalized but there were outstanding issues that I felt should be part of the agreement. There was no explanation of how the child support process works, especially when the divorce is finalized in the middle of the month or what to do if the Ex doesn't provide all of the items that were part of the agreement. I thought going with a well-known law firm such as Divergent Family Law would help make the process easier, but that was not my experience whatsoever.