This is Auto Haus on Velp, offering a great selection of pre-owned vehicles. Our local family company is owned and operated by Bradley Berndt. Bradley handpicks all of the cars we sell. Our sales team helps you find the best car for you, as well as financing and trade-in valuations. As a client, we want you to be happy with your purchase. We also have Maintenance and Warranty Plans. We avoid high-pressure sales tactics and intimidating procedures, so your purchase will be painless and enjoyable. Check our pre-owned inventory if you are looking for your next car or truck. Our selection includes most makes and models. Stop in today and check out our inventory. Check out our amenities. We look forward to helping you find your next luxury or import vehicle.
Reviews Summary
Auto Haus on Velp in Green Bay WI has received excellent customer reviews, with many customers praising the staff, particularly Bradley Berndt, their owner, and his team, Matt, Stefan, Casey, and Winston. The reviews express gratitude for their attention, love, and customized service and speak of their positive buying experiences. They show that the company is reliable, with reviewers sharing instances where the business went above and beyond to address their concerns promptly and often less cost-effectively. There are hints that the team is supportive in times of stress, indicating that their focus is on the customer rather than on the company. All the reviewers have silent praises for the company, and they recommend it highly for future customers. According to them, the company is a faith in it because of the couple's transparency, honesty and professionalism, it dealt with a majority of them completely. For transparency and exceptional customer relationship management, the company gets a high rate from reviewers and is recommended to future customers. With the hazardous quality of service that most service companies exhibit, Auto Haus on Velp deserves the praise.
Frequently asked questions
7 questions
What do clients say about their experience at Auto Haus on Velp?
Reviewers consistently praise the friendly and helpful staff, especially mentioning owner Bradley Berndt and sales representatives like Tyler and Geoff for their customer-focused approach. Many highlight the enjoyable, pressure-free buying experience and the team's willingness to assist with any issues post-sale.
Does Auto Haus on Velp offer vehicle financing options?
Yes, they provide various financing options, including Credit Union Financing, In-House Financing, and Loan Assistance. The team is noted for being helpful in finding the right financial fit for customers' budgets, as mentioned in multiple reviews.
Can I get maintenance services at Auto Haus on Velp?
Yes, they offer vehicle maintenance services such as Oil Change, Brake Inspection, and Tire Rotation, ensuring your vehicle remains in top condition after purchase.
Who selects the vehicles available at Auto Haus on Velp?
Owner Bradley Berndt personally selects each vehicle for their inventory, ensuring quality and suitability for customers' needs, as highlighted in the business's about section.
What happens if I have an issue with my vehicle after purchase?
Auto Haus on Velp is committed to customer satisfaction, providing post-sale support and even covering repair costs in some cases, as noted by customers who experienced issues shortly after their purchase.
What types of vehicles does Auto Haus on Velp sell?
They offer a wide selection of used vehicles, including most import and domestic models of cars, trucks, and minivans, catering to various customer preferences.