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  1. US
  2. WI
  3. Green Bay
The Bike Hub

The Bike Hub

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1025 N Broadway, De Pere, WI 54115, USA Get Directions
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ABOUT   Services Excellence Summary

The Bike Hub offers full-service bike sales with new and preowned bicycles. We service and repair all makes, models, types, and ages. We are a family-run business in the northeast Wisconsin region since 2001. Our objective is to be able to help all of our customers with all their cycling needs, no matter how big or small, from flat tires to complete rebuilds. Our mechanics are highly trained and capable of every cycling repair, from inner tubes and cables to complete hub rebuilds. The Better Tune – Drivetrain degreased and relubricated, wheels are taken off, trued, and adjusted. Price covers work for replacement of cassette and chain.

 

SUMMARY   Reviews Summary

The overwhelming commendations gave to customer service and expertise the staff have about bikes at The Bike Hub is a clear indication that they stand out. It's good to read of repair success stories with one customer praising how fast their bike was back to functionality. Many customers totting an old bike prefer en-dropping the bike so they can get an evaluation of the remaining value and the likely costs that will be incurred to fix it. No customer has raised issue with the shipping process or the consultation process which combine to give The Bike Hub a positive overall score from the customers. Customers find the store has the best quality and prices giving them no need to buy elsewhere. Hence, brand loyalty seems a strong selling point as most customers have come back not once for the services. Also noted, the pain that the store manager at their competitor put customers through resounded to the excellent customer service at The Bike Hub. For excellence in one-stop shop for any bike-related issue, visit The Bike Hub.

 

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PROS
great selection (5)
recommend (4)
very helpful (3)
excellent servic ... (2)
very friendly (2)
highly recommend ... (2)
great service (2)
helped me (2)
extremely knowle ... (2)
knowledgeable st ... (2)
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The Bike Hub Reviews: 87. Average Rating: 4.7

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