We started Applied Technologies to make new technology work for businesses. Technology is a means to assist businesses and the people who work in them in meeting their goals. Applied Tech's dedicated team of experts can solve any technical problem, big or small. We have operated as a Microsoft Gold Partner for many years and have extensive experience with Microsoft technology, but we are not limited to these solutions. Our brand of service-first technology solutions is what Applied Tech believes in.
Serving is our number one priority. This is how we hire, what we measure, and where we focus our efforts to improve. Serving is enjoyable.
Reviews Summary
Feedback for Applied Tech is largely positive. The reviewers appreciated the service's "fast" and "competent" technicians. Customer service reps like Andrew, Jasmine, and Colin have been praised for their “patience," "persistence,” and the clear explanations they provided during the process. Communication was also a strong point for this technical service as demonstrated by these employees. Because of their quick response times, the service provided "timely" solutions. The reports note that the assistance provided the Work from Home team Insight was helpful, as was the assistance with Drive and OneDrive connecting issue. Applied Tech has established a long-standing relationship with its customers, who claim that Andrew’s recent experience, the services are excellent value. These reviews are consistent with the most recent ones. Applied Tech is recommended for its quick and competent service. The comments indicate that customer service is excellent, which is undoubtedly a good endorsement. Boosting the customer's net promoter score would be helpful.
Frequently asked questions
7 questions
What do Applied Tech clients say about the work?
Clients frequently praise the team's responsiveness, expertise, and friendly service. Reviewers highlight specific staff members like Jasmine and Andrew for their helpfulness and problem-solving skills, noting that issues are handled quickly and efficiently.
Does Applied Tech provide IT consulting services, and how do customers feel about their expertise?
Yes, they offer IT consulting services including system assessment and infrastructure planning. Customers appreciate their deep knowledge of technology, often mentioning the team's thoroughness and ability to resolve complex issues effectively.
Can I get help with network management from Applied Tech, and what do reviewers say about their services?
Yes, they provide network management services such as network setup and security solutions. Reviewers commend their quick response times and effective communication during network-related issues.
Does Applied Tech offer training services, and how are they received by clients?
They offer training services including user training and IT security training. Clients have noted the effectiveness of these sessions, often emphasizing the team's ability to make complex topics understandable.
What types of technical support does Applied Tech provide?
Applied Tech offers technical support through help desk support, remote troubleshooting, and on-site support. Their team is recognized for being polite and efficient in resolving technical issues, as highlighted in reviews.
How does Applied Tech ensure customer satisfaction?
Their mission focuses on serving clients and improving their technology experience. Multiple reviewers mention the team's dedication to resolving issues and providing timely support, reflecting a strong commitment to customer satisfaction.