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  1. US
  2. WI
  3. Madison
CarMax

CarMax

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Open 11:00 AM-8:00 PM now
6601 Odana Rd, Madison, WI 53719, USA Get Directions
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ABOUT   Services Excellence Summary

We are the biggest used car retailer in the United States, thanks to our promise of groundbreaking customer experiences and excellent service. CarMax was a strong automotive industry change catalyst when it pioneered "no haggle" pricing. The concept made the traumatic car-selling and car-buying process simple and transparent. We believe that all people have the right to be dealt with honestly and straightforwardly in every purchase they make. Our approach out the bar for customer experience. We also wanted to be the place where anyone can buy a used car the way they want. Whether you’re looking to purchase a car in a dealership, online, or both, we've got you covered. With our Love Your Car guarantee, our approach to car-buying is flexible. Test-drive the car for 24 hours, and if it doesn’t work out in 30 days or the first 1500 miles, no problem. Please contact whatsapp +19720068264 for more information. Henceforth, our customers can now shop for a car in the manner that they desire, whether online, in our dealer stores, or both. This not only provides our customers with convenience but also makes the used car buying process less daunting. CarMax offers a unique car-buying experience that you have never seen.

 

SUMMARY   Reviews Summary

CarMax has made an impression on customers with experienced. From numero us reviews, it is clear that the company received love on its excellent customer service, seamless car-buying, and car-selling processes. CarMax has interactive platforms that quickly connect buyers to their perfect buys. Also, the company supports convenient processes that are usually backed by helpful staff. Most of the clients confess to getting their deal closed on time, with others completing the process in less than 20 minutes. Customers are also impressed by the company's warranty, which helped in fixing Loven issues. CarMax emerges as a company that quickly connects the seller with a straightforward process to sell their vehicles. The results are out of the world because the fair prices that the company quote are the ultimate amounts paid to the service provider. The icing is indeed on the cake with customers recommending CarMax. Words like "I would highly recommend them." "I will definitely buy again from CarMax." evidentate a high level of contentment. One client had gone ahead to recommend Jordan as an exceptionally helpful person. Such reviews create a good picture of what it means to work with CarMax. This tells the other parties that the services they are going to get are the top most and that everyone who needs the services should not hesitate to try them out.

 

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Reputation Change over time

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Pros & Cons

PROS
great experience ... (7)
recommend (6)
highly recommend ... (4)
extremely happy (4)
great people (3)
very helpful (3)
friendly staff (2)
easy to use (2)
extremely helpfu ... (2)
very helpful (2)
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Cons
unprofessional (3)
worst experience ... (2)
never work with ... (1)
scratches (1)
no communication ... (1)
go elsewhere (1)
0 stars (1)
bad experience (1)
waste my time (1)
dirty (1)
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CarMax Reviews: 103. Average Rating: 4.0
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