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  1. US
  2. WI
  3. Madison
ERIK'S - Bike Board Ski

ERIK'S - Bike Board Ski

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3813 E Washington Ave, Madison, WI 53704, USA Get Directions
4.7
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ABOUT   Services Excellence Summary

ERIK'S - Bike Board Ski Madison East is Wisconsin's largest ski, snowboard, and bike shop. We have the best selection of mountain, road, and e-bikes, as well as kid, adult, and fat bike bikes. We also have all the cycling essentials you require, including clothes, shoes, helmets and more. To get your bike ready to go, our top-of-the-line bike mechanics can provide a tune-up. Our professional mechanics rig all models and brands of bicycles, and we guarantee same-day service. Apparel, skis, and snowboards are all available from October to February. We may also help you prepare for the slopes if you need a repair, such as an edge tune, wax, or a base repair. Longboard and scooter repairs are also available. Service is the same for all bikes. We don't care if it's a new bike or an older model; our repair philosophy is the same. For most adjustments and repairs, we offer same-day service; however, please understand that our mechanics must fit bicycles into an already tight schedule. With any bicycle purchase, we provide a free 90-day safety check. From October to March, ERIK'S offers repair services for skiers and snowboarders. We help skiers and snowboarders prepare for the slopes, whether it's a base fix, basic wax, or an edge tune.

 

SUMMARY   Reviews Summary

Eric's bike shop in Madison East has great customer service. There are multiple reviewers indicating that the staff is helpful, patient, and friendly. Customers feel welcome, heard, and valued, but they love that the workers are so knowledgeable. The staff is expert in the myriad products in the store. And are equipped to answer any questions a customer has. They are patient enough to explain to the customer what they are buying to better use it. Furthermore, there are clients who are happy to have been able to make such a purchase. It is a sign of appreciation when they come back to buy other bikes for their kids. Pete, in particular, appears to be a remarkable worker for many clients. His knowledge and professionalism have obtained him positive feedback. Those who made online purchases also report fast shipping. Eric's bike shop in Madison East is with an undisputed bicycle paradise. Customers come around and recommend this store to other buyers.

 

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Pros & Cons

PROS
very helpful (11)
helped me (7)
friendly service ... (5)
great experience ... (4)
friendly and hel ... (4)
very knowledgeab ... (4)
super helpful (3)
great customer s ... (3)
recommend (3)
very happy (2)
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Cons
terrible custome ... (1)

ERIK'S - Bike Board Ski Reviews: 100. Average Rating: 4.7

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