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Review Keywords Analysis

  1. US
  2. WI
  3. Madison
Harley-Davidson of Madison
Harley-Davidson of Madison
Harley-Davidson of Madison

Harley-Davidson of Madison

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6200 Millpond Rd, Madison, WI 53718, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Virgil "Wolf" Schulenburg was a Navy veteran, serving four years, and two tours in Vietnam. Schulenburg was a dedicated biker, purchasing a 1941 Knucklehead while in the Navy, riding it from Seattle back to Sauk County, Wisconsin, in 1976. In 1979, he bought Sauk Prairie Harley-Davidson: a location that operated until 2016. Schulenburg was able to open Harley-Davidson of Madison in April 2015. Combined, Schulenburg and his staff bring nearly 400 years of experience to the dealership. H-D of Madison is currently entering its 7th year of operation. The team at H-D of Madison at the dealership provides the kind of customer service that supports our motto: "The Dealer Who Cares." We help people of all walks of life have a wonderful experience riding a Harley-Davidson(r) motorcycle. Our customer service includes parts, accessories, and apparel, as well as riding gear and training. No matter how long you've been riding or if you're just getting started, we want you to enjoy it.

 

SUMMARY   Reviews Summary

Harley Davidson dealer reviews praises the dealership employees from customers. Jada and Erik, among the dealership employees praised for their good work sales skills and professionalism. Caring for their customers was also shown as they helped customers who broke down on their travels. The positive reviews appreciated the good customer service and care the employees offered as well as the emotional experiences the customers went through. Dealership staff and especially Jada helped customers throughout the purchase process and also after the purchase. All customers recommend the dealership and will return since it is the best place to buy a Harley Davidson motorcycle. A customer got assistance from the staff after having a problem with her Harley, a Rockford Fosgate saddlebag, and they were very happy, and their sanity restored by the staff who found a solution for them. The customers were happy and ready to come back in the future and recommend their family and friends to gift the superb service from the employees.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
very knowledgeab ... (5)
very friendly (4)
great service (4)
helpful and frie ... (3)
great experience ... (3)
very professiona ... (3)
great people (3)
helped me (2)
very helpful (2)
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Cons
over priced (1)
Harley-Davidson of Madison Reviews: 100. Average Rating: 4.8
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