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Kunes Mad City Mitsubishi of Madison

Name: Kunes Mad City Mitsubishi of Madison
Address: Madison, US
Telephone: +16082442004
Rating: 4.6311

103 reviews

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+16082442004

Open 9:00 AM-7:00 PM now

920 Ann St, Madison, WI 53713, USA Get Directions

car financing Best Car Loans in United States Best Car Loans in Wisconsin

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ABOUT Services Excellence Summary

Discover the simple process of purchasing a car by visiting Kunes Auto Group. Our top-notch customer service aims to keep you satisfied. View our inventory of used and new vehicles at our 40+ Midwest locations. Kunes Auto Group has been locally owned since 1996, with a commitment to our mission of giving back, faith, family, and service. Use our Madison search tool to find your ideal vehicle. Don't use buy-here, pay-here dealerships if you have bad credit or no credit. With the Fresh Start Financing Program, you can establish good credit. Our staff acknowledges that you need a vehicle to get to work and another one for your job. The truck you want is now yours when you come to Kunes Mad City Mitsubishi.

SUMMARY Reviews Summary

Customer service and employees receive overwhelmingly positive feedback, particularly highlighting representatives like Ian, Jasmine, and Quincy Perry, for their friendliness, honesty, and excellent communication skills. A few reviews cite other employees, like Peter, as very professional. Customers feel that Quincy Perry was incredibly attentive, experimented, and understanding of his financial circumstances. Descriptions showed that they made buying a car, even for a first-time buyer, less intimidating. Each review also emphasized the excellent multicultural workplace and the customer service team's helpfulness. Customers who had purchased their cars supported the after-sales team, especially servicing for cars they bought elsewhere. Customers appreciated the quick service. A frequent sentiment in reviews about the customer service team is their understanding of periods when delays are not ideal.

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Reputation Change over time

Pros & Cons

PROS

recommend (10)

very helpful (9)

great experience ... (5)

very professiona ... (4)

very friendly (3)

highly recommend ... (3)

awesome service (2)

helped me (2)

great job (2)

very pleasant (2)

Cons

disappointed (2)

rude (1)

disappointed (1)

expensive (1)

so disappointed (1)

disrespectful (1)

not a good exper ... (1)

rude (1)

horrible (1)

unreasonable (1)