Clean facilitiesFriendly staffGreat pricesGood equipmentComfortable atmosphereNot open 24/7Lots of spaceTanning bedsVariety of machinesResponsive staff
About this business
At Planet Fitness, we strive to create a positive and inclusive experience for everyone who walks through our doors. Our commitment is evident from the moment you step into the facility at Planet Fitness Madison East Towne Mall, WI. Our gyms are clean and welcoming to all members, making them one of the most pleasant and comfortable places to work out. Our team of friendly and knowledgeable professionals is always on hand to assist, no matter your gym experience, age, or fitness objectives. We guarantee a Judgement-Free Zone(tm) where you can be yourself.
Reviews Summary
Planet Fitness definitely exceeds the market in its sense of warmth from the moment you enter. The gyms are spick-and-span, enthusiasts are sure to have a fabulous experience. Many of the health clubs are given high ratings for their luxurious amenities and welcoming nature by customers. The employees are compassionate and helpful, while the members are usually the same. Customers are assured of a stress-free workout experience. The amenities all conform to the company's operational standards. The water is generally clean and smells good. Club is typically not busy meaning users can access the gym without hassle. The company is highly recommended by nearly every member. The variety of gym equipment and feeling of personal space has proved to be what draws clients back time and again.
Frequently asked questions
7 questions
What do Planet Fitness clients say about the cleanliness and atmosphere of the gym?
Reviewers frequently praise the gym for its cleanliness and welcoming atmosphere. Many mention that the staff are friendly and helpful, contributing to a positive experience for both new and experienced members.
Does Planet Fitness offer personal training services, and what do members think about them?
Yes, they provide personal training services, including one-on-one and group training sessions. Members appreciate the supportive environment, especially for newcomers, which enhances their workout experience.
Can I use tanning services at Planet Fitness, and what do customers say about them?
Yes, they offer tanning services, including single session and unlimited tanning. Customers have highlighted the quality of the tanning beds, often describing them as excellent and a great addition to their membership.
What types of fitness classes does Planet Fitness provide?
They offer a variety of fitness classes, including yoga and Zumba, catering to different fitness levels and preferences. This variety helps create a well-rounded fitness experience for members.
How does Planet Fitness ensure a welcoming environment for all members?
The gym emphasizes a Judgement-Free Zone™, making it a comfortable space for everyone. Reviewers consistently mention feeling valued and welcomed, which aligns with the gym's mission to support all fitness journeys.
What massage services are available at Planet Fitness, and how do members feel about them?
They provide massage services, including standard massage chairs and a Black Card massage bed. Many members enjoy these amenities, often noting the relaxation they provide after workouts.