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ARI Network Services

Name: ARI Network Services
Address: Milwaukee, US
Telephone: +18778050803
Rating: 4.1944

36 reviews

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+18778050803

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10850 W Park Pl #1200, Milwaukee, WI 53224, USA Get Directions

marketing agency Top Digital Marketing Agencies in United States Top Digital Marketing Agencies in Wisconsin

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ABOUT Services Excellence Summary

ARI Network Services, Inc. (ARI) provides innovative SaaS, software tools, and marketing services to dealers, equipment manufacturers, and wholesalers in specific vertical markets. ARI helps these companies Sell More Stuff! (tm) both online and in-store. ARI's award-winning products include a proprietary data repository containing enriched original equipment, aftermarket electronic content, and over 17,000,000 accessory and active part SKUs, 750,000 model numbers, and many other unique data views, all of which power our technology-enabled solutions. Our technology is as complex as our customers' companies, not more so.

SUMMARY Reviews Summary

ARI reviews almost universally praise their exceptional customer service. In particular, many approve of the handling by Donny Nevins and Andrea McKinnon. They stress how these two representatives are proficient, available, and have welcoming attitudes. They appreciate that they reply to questions quickly and are open to training sessions. Those who link with ARI tenders find the added features on the website valuable too. Many believe that ARI lowers the usual service, as shown by how many give a 5-star rating. Customers also approve of the regular check-ins. The support that the representatives provide is also an excellent value for the company. Ari's review by customers reaffirms their confidence in the company.

Cory left a 1 star review

★☆☆☆☆

On TrustAnalytica

Dec 23

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Reputation Change over time

Pros & Cons

PROS

recommend (4)

very helpful (2)

very satisfied (2)

highly recommend ... (2)

great product (1)

very impressed (1)

great people (1)

easy to use (1)

fast service (1)

quick and friend ... (1)

Cons

bad customer ser ... (2)

would not recomm ... (2)

not recommend (2)

stay away (1)

rude (1)

service is terri ... (1)

0 stars (1)

terrible (1)

worst experience ... (1)

slow (1)

ARI Network Services Reviews: 36. Average Rating: 4.2

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Reviews (1) Google Reviews (35)

Cory

on Trustanalytica

Fix negative reputation Fix negative reputation

I would not recommend ARI as a website provider. They made promises and then we found out that the SEO & SEM were separate packages which is why our website was not as visible as it was with our last provider. We contacted them to cancel over 30 days prior to our renewal date and we were not told there were any "special" requirements to cancel. I was told just to let them know and they would "take care of it". When I contacted them again to transfer our domain to our new website provider, they stated that we didn't cancel in writing so we were required to either stay with them for an additional year or to pay the next year in full but they did go ahead and cancel my services via a phone conversation. I was told that ARI "intends to vigorously enforce their contract" even though they cannot follow it themselves. ARI Network Services uses their "contract" to purposefully take customers money or require their customers to continue services with them.