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  2. WI
  3. Milwaukee
DICK'S Sporting Goods

DICK'S Sporting Goods

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Open  9:00 AM-9:00 PM now
11500 W Burleigh St Ste 140, Wauwatosa, WI 53222, USA Get Directions
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ABOUT   Services Excellence Summary

DICK'S Sporting Goods, founded by Dick Stack, was working at an Army surplus store in Binghamton. Dick Stack's employer asked him to help advise on starting a manufacturing business for fishing equipment and even offered a loan. He took a few days and presented the owner a list of items he needed to launch his manufacturing company. However, after reading Dick's recommendations, the proprietor called him an idiot, asking him what he could do with the list. He was furious and left the place. However, the lady returned to her grandmother's house, where she had spent several happy moments as a child. She told her grandmother about the incident. The grandmother asked her how much she needed to open the store. The employee estimated that he needed $300. The old woman offered him $300 from her cookie jar, where she kept her savings. The money was used to finance the project by buying a Binghamton bait and tackle store and stocking it with a broader range of products in the 1970s. Therefore, DICK'S Sporting Goods owned the company (WGBH, 2001). DICK'S Sporting Goods Products and Services DICK'S Sporting Goods is concentrated on helping athletes, and DICK'S Sports Goods, Golf Galaxy, and Field & Stream are Pittsburgh's largest omnichannel retailers serving outdoor enthusiasts and athletes. DICK'S Sporting Goods offers people with an interest in athletics and outdoor adventures a value proposition. DICK'S Sporting Goods aims to offer everything the customer needs while shopping. DICK'S Sporting Goods trades in different items at all its outlets and via its app, online store, or public locations. DICK'S Sporting Goods-owned physical retail locations also offer equipment rentals, training, and guided tours through Public Lands. DICK'S Sporting GoodsItemClickListener, and GameChanger App DICK'S Sporting Goods offers customers different technologies that add convenience to their shopping experience. DICK'S Sporting Goods' website, app, and physical stores are geared towards the interactive customer's needs. DICK'S Sporting Goods owns three apps for its targets: DICK'S Mobile App, DICK'S House of Sport App, and the GameChanger App (Dick's Sporting Goods, 2021). The GameChanger app is available for download on both Google Play and Apple Store. GameChanger provides parents, coaches, and other fans with free scorekeeping, stats, and live streaming for amateur sports. The app works across all platforms, including desktops, iOS, and Android devices. Customers who prefer...

 

SUMMARY   Reviews Summary

The sports equipment provided many clients with convenient and worthwhile customer assistance. Most people raved about the Wauwatosa location service. A mold that they were having football needs had a lot; others found golf shoes and pickleball racquets available. The staff had proper information and were also friendly. Some comments were about the place being clean and welcoming. The store received many compliments on the wide variety routinely available, as would the customer service. A few experiences were particular to helping their shopping to be very comfortable and profitable. The testimonies revealed a lot of confidence in the responses to current decisions, sometimes even intending future visits. Everything appears exciting!

 

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Pros & Cons

PROS
great staff (2)
well informed (1)
large variety (1)
friendly and hel ... (1)
excellent servic ... (1)
very knowledgeab ... (1)
staff was friend ... (1)
very helpful (1)
friendly staff (1)
well organized (1)
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Cons
felt uncomfortab ... (2)
uncomfortable (2)
very disappointe ... (2)
disappointed (2)
not going back (1)
absolutely nothi ... (1)
unfriendly (1)
awful (1)
horrible (1)
rude (1)
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DICK'S Sporting Goods Reviews: 103. Average Rating: 3.8

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