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Review Keywords Analysis

  1. US
  2. WI
  3. Milwaukee
Legal Aid Society of Milwaukee, Inc.
Legal Aid Society of Milwaukee, Inc.

Legal Aid Society of Milwaukee, Inc.

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728 N James Lovell St, Milwaukee, WI 53233, USA Get Directions
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3.8

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ABOUT   Services Excellence Summary

The Legal Aid Society of Milwaukee, Inc. was established in 1916 with the goal of undertaking all steps necessary to prevent injustice. Our organization is one of the United States' oldest public interest law firms presently in operation. Our mission, as is common with most legal aid organizations, is to provide free legal counsel to financially disadvantaged Milwaukee County residents when it comes to civil legal problems. Within the site, we aim to increase awareness of our services to potential clients, their families, and friends.

 

SUMMARY   Reviews Summary

The reviews of a legal service organization are overwhelmingly positive. Clients consistently praised the talented, compassionate, and empathetic employees. Numerous comments noted how supportive the association's team had been, particularly in challenging legal situations. Many reviewers highlighted the organization's accessibility and the prompt responses they have received from its staff. Additionally, clients reported obtaining the legal help they required, expressed gratitude that the organization's services were always offered free of charge. Multiple reviews described how legal issues were resolved effectively, and clients expressed a strong desire to refer other individuals to the organization. Other individuals provided testimonials describing the personalized assistance provided by the legal services organization. Many clients stated that the service had made a significant impact on their lives and that they would always be grateful for the organization's assistance. The organization's skill at responding to client queries was notable, and clients frequently mentioned how easy it is to communicate with the staff and asked questions. Many reviews cite how the organization has efficiently handled legal matters, which is essential to clients in a vulnerable state. As a result, the provided assistance helped many clients take crucial steps toward reclaiming some security and financial stability, and that provided the most help in a long time. Additionally, many reviews comment on the ongoing COVID-19 pandemic, which has necessitated a shift to virtual services. Many clients found the organization's transition to digital access and responsiveness to be evidence of the organization's commitment to serving the people who need them most. A strong theme in the comments indicates that clients believe the organization is dedicated to creating a more equitable society by addressing systemic disparities and unjust rules that disadvantage many individuals, as evidenced by the organization's history of confronting systemic issues. The reviews offer hope and reassurance that trustworthy, compassionate, and thorough legal assistance can successfully navigate this environment and help clients regain their standing and dignity.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (3)
recommend (2)
very kind (2)
very professiona ... (1)
very informative ... (1)
recommend (1)
very helpful (1)
recommended (1)
down to earth (1)
highly recommend ... (1)
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Cons
not helpful (2)
slow (1)
no response (1)
never heard back ... (1)
extremely rude (1)
rude (1)
does not care (1)
Legal Aid Society of Milwaukee, Inc. Reviews: 95. Average Rating: 3.8
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