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Schwanke-Kasten Jewelers

Name: Schwanke-Kasten Jewelers
Address: Milwaukee, US
Telephone: +14149641242
Rating: 4.9422

294 reviews

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+14149641242

Open 10:00 AM - 5:00 PM now

417 E Silver Spring Dr, Milwaukee, WI 53217, USA Get Directions

engagement ring designer Best Engagement Ring Designers in United States Best Engagement Ring Designers in Wisconsin

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ABOUT Services Excellence Summary

Founded in 1899, Schwanke-Kasten Jewelers has a long family history. We are the fourth generation of Dixon Jewelers owners, with the fifth generation coming on board. With our customer-oriented approach, we provide time-tested service and incorporate renowned international jewelers and designers. Our top aim is personalization and effort to ensure your experience is unforgettable, comfortable, and excellent. We have over 121 years of experience at Schwanke Kasten Jewelers in choosing the perfect engagement ring to express your love. We have access to many of the most popular diamond manufacturers that fit us with GIA certified diamonds. This allows us to work at any price level and to select a lovely diamond engagement ring for you. We are a company that has been trusted by Milwaukee families and all across Wisconsin for generations.

SUMMARY Reviews Summary

Reviews paint a consistent and positive image of the shop and the staff, with considerable plaudits offered for personal service. Most notably of expertise and dedication. There aren't any reviews that raise red flags or negative service concerns. Instead, there are reviews that share the exceptional levels of customer service and positive experience, highlighting how the employees take time to provide information and answer questions. The reviews particularly mention Charlie, Angelo, Michelle, and others as professionals who surpass their duties to ensure customer satisfaction. An owner usually knows this store tends to attract a few new opportunities. A shop that catered to a special request and surprise provided out of pure kindness to make a great memory. This makes customers feel valued and special and makes them want to return. It shows that Angelo treats every customer as a special case. Most importantly, a first-time customer may not know as much about high-end watches. Angelo ensured that the player was well-informed, comfortable, and well-understood. Additionally, several customers mentioned how purchases went smoothly back to the store's well-organized system and how the leads helped with the sale and shipping. Another customer praised the shop's transparency, noting that the pre-owned watches matched the website's description. This is a substantial positive experience reflected by the return and recommendation to others. Angeline Merculief recommends the shop and says he will return. And most people feel appreciated and welcomed when they enter the store. There are different opinions on employee professionalism, but the general consensus is positive. The store staff is attentive and will assist you without being pushy or judgmental. One customer mention how the shop's employees' friendliness and their willingness to help evaluate their needs to create an unforgettable purchase outcome. There were many positive comments on Schwanke-Kasten's excellent customer service. The person recalls a time when the store personnel went above and beyond to create a pleasant surprise for another person. Mr. ************ mentions a memorable moment when the store's employees helped create a special event. There are significant positive emotions associated with buying from this store, and the customer is quick to express them. The purchase decision is a fulfilling and valuable experience, according to many customers. This confirms that the store supports first-time customers effortlessly, a blessing. Store staff respect and attend and engage with new customers, comfortable with different levels of knowledge. The customer is happy and valued, and he can make the purchase decision again. This is, therefore, the cornerstone of positive evaluations. This is a fantastic customer support experience. High-quality experiences at Schwanke-Kasten impress most clients, and it is remarkable for them to receive praise. One customer expresses how they felt more comfortable in the store after a few moments, showing the store employees' priority. I recommend him to many people. I am a client who has experience satisfying people who are thinking of purchasing them. He mentions different cases and experiences that prove that the client's satisfaction is the goal. First visits can provide excellent services. In Reus marketing, clients are better served. The quality of the goods is impressive; the store owners are well-aware and provide top-tier services that buyers would assume could be due to the high costs involved. Do not provide deficient commodities. The store mostly sells its goods pre-occupied, prestigiously used, or as gifts. The gifts are designed to impress most customers to their satisfaction. So, as they made them opt for the product, purchase decisions were made hap better. High-quality brand-new products when Simonson's diamond store effectively utilizes this strategy. This most tempts consumers to purchase them, and they feel their happiness and comfort were satisfied to the satisfaction of the client-built.642Kloziads. Responding to comments is made possible for any customer.__).+\n. The customer strongly reviews a few items, although talks by store and personal employees show a positive customer review. The issue components clearly show the buyers' attitudes, opinions, and behaviors. CiteQUALIFIED CUSTOMER REVIDES (QUALIFIEDCUSTOMERREVIEWSCPMANDSOFTWARE), SOME COMMENTS RELATE TO STAFF RESPONSE, PRODUCT QUALITY ,TREATMENT SERVICESAND DELIVERY POLICIESqualifiedreviewcustlow206RY97412. comment In general, the store has provided excellent service to its clients and has significantly contributed to the growth of their business. Lundgren and Solberg Saswa also comment that customers always have an enjoyable time while in the store. Therefore, they continue to visit the store.Scope of customer...

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Reputation Change over time

Pros & Cons

PROS

recommend (62)

highly recommend ... (48)

great experience ... (27)

very knowledgeab ... (16)

recommended (11)

helped me (11)

very helpful (10)

highly recommend ... (9)

very friendly (9)

great customer s ... (8)

Cons

awful (1)

would not recomm ... (1)

not recommend (1)