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Alpine 24/7 Pet Hospital
Alpine 24/7 Pet Hospital
Alpine 24/7 Pet Hospital

Alpine 24/7 Pet Hospital

103 reviews
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+14032124008
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
5707 Macleod Trail SW, Calgary, AB T2H 0J7, Canada Get Directions
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ABOUT   Services Excellence Summary

Alpine 24/7 Pet Hospital Introduces: Curbside Service Re-introduced due to increasing COVID cases in our community. We aim at maintaining a healthy & safe work environment for our employees and customers, as we intensify our usual business operations. We are dedicated to serving you, your family, and our community. Thank you for your understanding and cooperation. We have a unique selection of products specifically for your beloved pet. Emergency pet CPR and emergency surgery 24 hours a day, 7 days a week, with overnight monitoring and observation available.

 

SUMMARY   Reviews Summary

Reviews indicated that Alpine Pet Hospital delivers exceptional emergency animal health services. Customers praised the staff's empathy and expertise; it was noted that they described every step of the process and were attentive to their fears and queries. Clients recounted animal emergencies, emphasizing the staff's professionalism and the clinic's calming ambiance. Alpine is praised for being efficient in patient filing, despite their premium pricing. Such efficiency makes them an attractive choice for first-time clients. There are recommendations for vets like Dr. Katz and exceptional pet care services. Dr. Karagic also has rave reviews lobbed at him regularly and has been deemed trustworthy and caring. Planting quoted prices has saved many clients. Given these favorable experiences related to pet safety, Alpine has managed to increase its customer base successfully. Clients often thank the staff and praise them for showing they care. Most clients promise to return with their pets whenever they have health issues. The clinic is, therefore, a brilliant all-time option for addressing emergency animal care needs.

 

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R.P. left a 1 star review
★☆☆☆☆
On TrustAnalytica
Mar 14
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Pros & Cons

PROS
recommend (13)
highly recommend ... (7)
friendly staff (4)
very kind (3)
very knowledgeab ... (2)
very helpful (2)
reasonably price ... (2)
very professiona ... (2)
amazing experien ... (2)
amazing service (1)
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Cons
rude (4)
unprofessional (4)
not recommend (2)
unhelpful (2)
terrible (2)
rude (1)
terrible experie ... (1)
expensive (1)
useless (1)
go somewhere els ... (1)
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Alpine 24/7 Pet Hospital Reviews: 103. Average Rating: 4.1

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% summary
Excellent
33%
Good
0%
Average
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Poor
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Bad
67%

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Reviews (3) Google Reviews (100)
R
R.P.
on Trustanalytica
Fix negative reputation Fix negative reputation
Told it would be 2 hours, after waiting 2.5 hours with no communication from the staff, no updates around delays, I had to look for someone to tell me it would be another couple of hours before my dog could be seen! I No apology, no help to find other 24 hour vet service, so I left for Fish Creek vet. Be careful if you go this vet clinic and be prepared to wait.
M
Maggie
on Trustanalytica
Fix negative reputation Fix negative reputation
We had a terrible experience at this hospital last year. My dog JoJo torn front left elbow ligament last September. We rushed him to this hospital at midnight. We are told the best option was to do surgery to repair. We were arranged to have surgery on the following week. The surgery was cancelled later. JoJo was arranged to do surgery with Dr. Pinel .After over a month waiting, Dr. Pinel did his surgery, and told me that JoJo would be fully recovered. However, after over a month, we went to change bandage and splint , no one explained to me that the results. After about 6 weeks, I decided to check his surgery on my own, when open his bandage, I was shocked to see a metal screw was exposed and poking through his elbow joint. I called the surgeon team , we were called, were told the surgery was a failure. We spent 4700 dollars, the results are the surgeon made more damage to his joint. I requested to remove all the infected screws. After the removing surgery, no one showed me x-ray, no one called us. ..... I was traumatized by this whole experience with this hospital and the surgery process. My dog is permanently damaged by this surgery. My dog JoJo is suffering from the holes from the surgery. My heart was broken to pieces. I will not recommend this hospital to anyone.
M
Maggie
on Trustanalytica
If only there were more stars! The level of emergency care at Alpine pet Hospital was extraordinary. I was fortunate enough to meet and receive the care of both doctors. Not only did they restore my dogs health quickly, but were compassionate and reasonably priced compared to other emergency pet facilities. I highly recommend Alpine pet hospital.
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R.P. left a 1 star review
★☆☆☆☆
On TrustAnalytica
8 months ago
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