Paramount 24 Hr Animal Hospital

My sweet little girl DIED in their Emergency room after a 7‑HOUR DELAY in escalating her care at paramount 24 hour hospital in calgary NW . After reviewing the medical records, the radiologist believed she might have had an infection that was never treated. She also had a trachea collapse, but they never addressed it or tried nasal oxygen. She was in their care from 7 am until around 4 pm, when she died. Her vital signs were failing for hours before they took action. By the time the general vet working in the emergency finally tried to take action, she went into cardiac arrest. She arrived at 7am in need of critical care and it was never initiated!!!!! Beware the vet in the emergency isnt trained for critical care and they don’t have one on site. NO CRITICAL CARE VET ON SITE. They repeatedly delayed care to talk about money. I told the vet to do whatever was needed and that I would pay, and every time they asked for money, I paid. Even so, they spent an hour talking about the cost instead of treating her, and kept calling to ask for more payments through links before moving to the next step. Instead of trusting that I would pay, they wasted precious time while she was dying. This is wrong when your beloved pet is depending on them to save her. I blame them for her death. She could have been saved if they had acted in time!! When i was holding her dead body and crying my eyes out, the front desk girl came and wanted to do paperwork. They have caused me and my family trauma and pain we will never recover from. Dont bring your beloved pet here.

Excellent care! Very caring and compasionate. Gave me constant updates reassuring me of my dogs medical state. Highly recommend