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Ecoline Windows Calgary

Name: Ecoline Windows Calgary
Address: Calgary, CA
Telephone: +15878130908
Rating: 4.5865

104 reviews

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+15878130908

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10905 48 St SE Unit 151, Calgary, AB T2C 1G8, Canada Get Directions

window installation service Top Window Installation Services in Canada Top Window Installation Services in Alberta

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ABOUT Services Excellence Summary

Ecoline Windows Calgary distribution center serves residents in one of Canada's sunniest cities. This prairie city, known for the "Calgary Stampede," has more sunny days than any other large Canadian city. Our vinyl windows are excellent for Calgary because they come with low-e coated glass that blocks harmful UV rays. Our windows with LoE coating protect the interior from sun damage and premature aging.

SUMMARY Reviews Summary

The reviews for Ecoline Windows and Doors are highly positive, with multiple customers appreciating installers like Matt, Max, and Vlad. They say the installers are professional, patient, and go above to explain the service and deliver as agreed. Some clients note that their interaction with the sales team, including Anastasiia and Vlad, was enjoyable due to the informative and friendly staff. The reviews concur about prompt service and how quickly the installers complete the job, e.g., over a day and clean up after themselves. There is a consensus that Ecoline offers good value for the money, plus the windows and doors are of excellent quality for the long term. Many clients are already planning to return to different services in the future, a sentiment that will increase clientele attraction in the future.

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Reputation Change over time

Pros & Cons

PROS

recommend (24)

great job (14)

highly recommend ... (10)

on time (9)

very happy (8)

excellent job (6)

very professiona ... (6)

fantastic job (4)

attention to det ... (3)

amazing job (3)

Cons

disappointed (2)

frustrating (1)

no communication ... (1)

no customer serv ... (1)

would not recomm ... (1)

not recommend (1)

too small (1)

go elsewhere (1)

useless (1)

unprofessional (1)

Ecoline Windows Calgary Reviews: 104. Average Rating: 4.6

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% summary

Excellent

Good

Average

50%

Poor

50%

Bad

Reviews (2) Google Reviews (102)

Michael

on Trustanalytica

Fix negative reputation Fix negative reputation

We dealt with Ecoline three years ago and were happy then. I ordered new doors and windows from them and am very disappointed now. Their new policy is that they won't begin work until they have the full payment, which, after this instance, I understand, as I would have withheld payment until our doors were correctly installed. With multiple issues, we have yet to be able to get the salesperson, the service department, or their scheduler to contact us.

Meagan

on Trustanalytica

Fix negative reputation Fix negative reputation

Ecoline has offered to replace this window for us since posting this review. Review will be updated once window is installed. (06/03/23) Unfortunately, we have had a lot of trouble with one of the windows that Ecoline installed. different service technicians came back four times to reinstall the window due to their own errors (installing it unevenly, absent seal, upside down installation, etc). Each time they came back, they caused a new issue. Our window is now cracked and Ecoline refuses to replace it. Had this window been professionally and accurately installed from day one, we would just assume that this crack was bad luck and wouldn't have a problem paying for a replacement. We're really disappointed in this whole experience, wish that they would stand by their product and installation service. Just a warning for any of you considering their services. Pictures included are all from separate dates - uneven installation, lack of seal resulting in a leak and our current issue of cracked glass. (23/02/23)

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