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Ecoline Windows Calgary

105 reviews

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10905 48 St SE Unit 151, Calgary, AB T2C 1G8, Canada Get Directions

window installation service Top Window Installation Services in Canada Top Window Installation Services in Alberta

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4.6

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Service	Sub Service	Average Price Range (USD)
Window Installation	Single Pane Window Installation	$100 - $200 Call to Book
	Double Pane Window Installation	$200 - $300 Call to Book
	Triple Pane Window Installation	$300 - $400 Call to Book
Door Installation	Front Door Installation	$250 - $400 Call to Book
	Patio Door Installation	$300 - $500 Call to Book
	Interior Door Installation	$150 - $250 Call to Book
Window Replacement	Replacement of Single Pane Windows	$120 - $220 Call to Book
	Replacement of Double Pane Windows	$220 - $320 Call to Book
	Replacement of Triple Pane Windows	$320 - $420 Call to Book
Sliding Door Installation	Standard Sliding Door Installation	$300 - $500 Call to Book
	Customized Sliding Door Installation	$400 - $600 Call to Book
	Glass Sliding Door Installation	$450 - $650 Call to Book
Peephole Installation	Standard Peephole Installation	$50 - $80 Call to Book
	Digital Peephole Installation	$80 - $120 Call to Book
	Customized Peephole Installation	$100 - $150 Call to Book
Window Assessment	Initial Window Assessment	$50 - $100 Call to Book
	Detailed Window Evaluation	$100 - $150 Call to Book
	Comprehensive Home Assessment	$150 - $250 Call to Book

ABOUT Services Excellence Summary

Ecoline Windows Calgary distribution center serves residents in one of Canada's sunniest cities. This prairie city, known for the "Calgary Stampede," has more sunny days than any other large Canadian city. Our vinyl windows are excellent for Calgary because they come with low-e coated glass that blocks harmful UV rays. Our windows with LoE coating protect the interior from sun damage and premature aging.

SUMMARY Reviews Summary

The reviews for Ecoline Windows and Doors are highly positive, with multiple customers appreciating installers like Matt, Max, and Vlad. They say the installers are professional, patient, and go above to explain the service and deliver as agreed. Some clients note that their interaction with the sales team, including Anastasiia and Vlad, was enjoyable due to the informative and friendly staff. The reviews concur about prompt service and how quickly the installers complete the job, e.g., over a day and clean up after themselves. There is a consensus that Ecoline offers good value for the money, plus the windows and doors are of excellent quality for the long term. Many clients are already planning to return to different services in the future, a sentiment that will increase clientele attraction in the future.

Linda McNaull left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jan 20

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Reputation Change over time

Pros & Cons

PROS

recommend (24)

great job (14)

highly recommend ... (10)

on time (9)

very happy (8)

excellent job (6)

very professiona ... (6)

fantastic job (4)

attention to det ... (3)

amazing job (3)

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Ecoline Windows Calgary Reviews: 102. Average Rating: 4.6

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% summary

Excellent

Good

Average

33%

Poor

33%

Bad

33%

Reviews (3) Google Reviews (102)

Linda McNaull

on Trustanalytica

Fix negative reputation Fix negative reputation

We had 4 bedroom windows and 1 patio door completed by Ecoline. We originally went with this company as they told us that there were no glass delays for them and that everything was made locally. This was in 2021 when this was an issue. This ended up being untrue and everything was delayed. Install was finally completed in Jan 2022. Our patio door was the first issue that I noticed. We could barely open it. It took me over a year and countless visits by their techs to finally say that the door was defective. I stayed home for dozens of these visits missing work and activities/family time, and no one would take notes or submit paper work and it was ALWAYS me following up with the company for anything to be done. Their trim work is also done so poorly, it splits within weeks to months after install. They told me if I wanted it done nicely that I would have to pay extra. They also use a copious amount of caulk to fill in any gaps on the exterior. They also damaged our walls and new flooring during the install. We had other windows done by another company as we were fed up with Ecoline and this was not an issue for any of their windows. I am now dealing with our replacement patio door. It is bowed and now leaking cold air into the house. I have reached out to them, and of course I know this is going to be a painful process to get anything rectified. I do not have any hope that they will do anything. Lastly, they demand payment upfront and before any work starts. They will just stand there until they are paid. This is because the company will make the workers pay the company if a client does not pay. Highly unethical. A client should be able to pay once the work is done and you are satisfied, not before. There is no hold back in case poor work is done. I have lost countless work days, time with my family and energy with this company for them to rectify their issues. They are unwilling to make anything right. Stay away from this company.

Michael

on Trustanalytica

Fix negative reputation Fix negative reputation

We dealt with Ecoline three years ago and were happy then. I ordered new doors and windows from them and am very disappointed now. Their new policy is that they won't begin work until they have the full payment, which, after this instance, I understand, as I would have withheld payment until our doors were correctly installed. With multiple issues, we have yet to be able to get the salesperson, the service department, or their scheduler to contact us.

Meagan

on Trustanalytica

Fix negative reputation Fix negative reputation

Ecoline has offered to replace this window for us since posting this review. Review will be updated once window is installed. (06/03/23) Unfortunately, we have had a lot of trouble with one of the windows that Ecoline installed. different service technicians came back four times to reinstall the window due to their own errors (installing it unevenly, absent seal, upside down installation, etc). Each time they came back, they caused a new issue. Our window is now cracked and Ecoline refuses to replace it. Had this window been professionally and accurately installed from day one, we would just assume that this crack was bad luck and wouldn't have a problem paying for a replacement. We're really disappointed in this whole experience, wish that they would stand by their product and installation service. Just a warning for any of you considering their services. Pictures included are all from separate dates - uneven installation, lack of seal resulting in a leak and our current issue of cracked glass. (23/02/23)

Linda McNaull left a 1 star review

★☆☆☆☆

On TrustAnalytica

2 months ago

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