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Review Keywords Analysis

CA / AB / Edmonton
Carat Jewellers photo
Carat Jewellers photo
Carat Jewellers photo
Carat Jewellers photo

Carat Jewellers

Address: 2331 66 St NW #318, Edmonton, AB T6K 4B4, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Repair Ring Resizing $30 - $50
Stone Replacement $20 - $100
Cleaning and Polishing $10 - $30
Custom Jewelry Design Engagement Ring Design $500 - $2000
Personalized Necklaces $100 - $500
Custom Bracelets $150 - $750
Watch Sales Luxury Watches $300 - $2000
Casual Watches $50 - $300
Watch Batteries Replacement $10 - $20
Jewelry Appraisal Gemstone Appraisal $50 - $150
Ring Appraisal $30 - $100
Necklace Appraisal $30 - $100

What people love

From reviews
Friendly staff Helpful staff Knowledgeable staff Great customer service Fair pricing High quality items Quick service Great deals Custom work Excellent rejuvenation

About this business

Carat Jewellers Personal Friend In Jewelry Selection wants to be a loyal friend to everyone who comes to their store, trying to select the ideal piece of jewelry. Our collections are of the highest quality, and customer service is of the highest quality. The high-quality craftsmanship, elegance, and artistry that we combine into our products are evident. Our pieces will portray your character, style, or personal preferences. You do not only purchase beautiful products here; you also generate your narrative. Carat Jewellers can help locate ideal products for you. After that, the narrative may be expanded by releasing them. Carat Jewellers can conduct any service on your watch and jewelry. Our experienced craftsmen will complete these services to ensure your statement piece remains in good condition for years. Even the most resilient jewelry demands care. Repair the damaged jewelry as soon as possible to prevent more damage or the loss of other ornaments, links, or stones. You should also gather all undamaged components as the jeweler might be able to reuse them.

Reviews Summary

The prevailing theme in the reviews is the exceptional service at Carat Jewellers. There is a frequent mention of how knowledgeable and friendly the staff are, from long-term repeat customers to those who have just arrived. Many clients are grateful for the exceptional service they received when they went to get their jewelry repaired or replaced. One user pointed out that employees went above and beyond in terms of timing so that they could wear their rings to the funeral of their late mother. The reviewers commented on the numerous pieces they bought and found the pricing to be fair. The shop provides high-quality jewelry, with a supervisor indicating that the sale was half off one day. The site has been praised in many reviews as the best place to shop. Many consumers rave about how they were taken care of by the shop. There are many reviews discussing an employee named Shasta who is described many times as helpful and patient with her customers. Shasta is a smiling face who provides great service and works tirelessly to help her customers make decisions. Most of the reviews indicate that the shop has the best staff. The employees must show that they care about their customers, resulting in a positive shopping experience.

Frequently asked questions

6 questions
What do Carat Jewellers clients say about the work?
Customers frequently praise the exceptional customer service and craftsmanship at Carat Jewellers. Many highlight the friendly and knowledgeable staff, particularly Shasta, who is noted for her helpfulness and positive energy, making the shopping experience enjoyable.
Does Carat Jewellers offer custom jewelry design services, and what do customers think about them?
Yes, they provide custom jewelry design services, including engagement ring design and personalized necklaces. Reviewers appreciate the team's ability to create unique pieces that reflect personal styles, often mentioning the staff's expertise and willingness to assist.
What services does Carat Jewellers provide?
Carat Jewellers offers a range of services: Jewelry Repair (including ring resizing, stone replacement, and cleaning/polishing), Custom Jewelry Design (engagement rings, personalized necklaces, and custom bracelets), Watch Sales (luxury and casual watches, watch battery replacement), and Jewelry Appraisal (gemstone, ring, and necklace appraisal).
Can I get my jewelry repaired quickly at Carat Jewellers?
Yes, they emphasize the importance of prompt jewelry repairs to ensure pieces last. Customers have noted the team's efficiency and care in handling repairs, with many expressing satisfaction with the results.
What types of watches can I find at Carat Jewellers?
Carat Jewellers sells a variety of watches, including luxury and casual options. They also offer watch battery replacement services, ensuring that you can keep your timepieces in working order.
Where is Carat Jewellers located?
2331 66 St NW #318, Edmonton, AB T6K 4B4, Canada

Location & directions

Edmonton, Alberta
Carat Jewellers
Engagement Ring Designer
Address
2331 66 St NW #318, Edmonton, AB T6K 4B4, Canada
Hours
Closed Now
Carat Jewellers Reviews · 3.5 average
1 Reviews
G Google 100
In June 2025, I purchased rings for my engagement, which unfortunately did not take place. I went to the store to request a refund or an exchange for a watch, but the lady who attended me informed me that I only had 10 days to request a refund. As an alternative, she offered only an exchange for 1 watch and 1 men’s ring, plus an additional $300 CAD to be paid to the store. I found this policy completely unreasonable and inflexible for a customer. I do not recommend this store at all.

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